Alexis Vega
Philadelphia,United States
Summary
Skilled multitasker with a superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Intern
Financial Star Corp.
07.2016 - 07.2021
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Helped with planning and hosting of marketing events.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Collaborated with team members to help expand marketing channels.
- Assisted in creating written, video and image content for marketing channels.
- Utilized specialized software to capture and process data.
Customer Service Representative
AutoZone
07.2019 - 10.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Home Health Aide
Medi-Healthcare
01.2018 - 06.2018
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
Marketing/Laborer
FSC Lawn Care
06.2014 - 06.2016
- Maintained complete database of files, contacts, and project materials.
- Responded to customer inquiries promptly and professionally to increase customer satisfaction.
- Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
- Developed marketing materials, collaborating with colleagues to maintain consistent brand voice.
- Implemented digital marketing techniques to enhance customer experience and increase customer engagement.
- Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.
Private Duty Caregiver
Private Duty Home Care
07.2013 - 05.2014
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Assisted disabled clients to support independence and well-being.
Building Engineer
Philadelphia Wooden Boat Factory
06.2012 - 09.2013
- Performed preventive maintenance and corrective repair to maintain buildings, industrial systems, equipment and grounds.
- Maintained computerized and manual equipment logs to detail preventive work.
- Responded quickly to emergencies and summoned additional assistance to mitigate potentially hazardous situations.
- Conveyed thoughts and recommendations to supervisors, contractors and other stakeholders to resolve building-related problems.
Education
High School Diploma -
Northeast High School
Philadelphia, PA06.2014
Skills
- Print Production
- Records Administration
- Digital Archiving
- Project Management
- Product Placement
- Creative Solutions
- Office Equipment
- Order Entry
- Service Quality
- Accounts Payable and Accounts Receivable
- Hardware and Software Monitoring
- Hardware Tools
- Data Analysis
- Ethernet Switching
- Power Distribution Techniques
- Team Development
- Cash Register Operations
- Risk Assessment
- Assembly Lines
- Production Work
- Power Supplies
- Team Meetings
Certification
- CNA - Certified Nurse Assistant
Timeline
Customer Service Representative
AutoZone
07.2019 - 10.2019
Home Health Aide
Medi-Healthcare
01.2018 - 06.2018
Intern
Financial Star Corp.
07.2016 - 07.2021
Marketing/Laborer
FSC Lawn Care
06.2014 - 06.2016
Private Duty Caregiver
Private Duty Home Care
07.2013 - 05.2014
Building Engineer
Philadelphia Wooden Boat Factory
06.2012 - 09.2013
High School Diploma -
Northeast High School