ALEXIS VILLA
Midland,TX
Summary
Capable Telecommunications Technician experienced in installing high-speed data, video and voice equipment. Highly organized and hardworking with remarkable work ethic and diligent nature. Seeking to apply ten years of experience in the industry to dynamic position with opportunity to make positive impact on customer service and team productivity. Conscientious [Type] professional with expertise in calibrating, aligning and modifying radio circuitry and components. Experienced in repairing and maintaining transceivers, HF, VHF and UHF radio equipment using schematic diagrams, multimeters and soldering irons. Comfortable working independently with little to no supervision.
Overview
12
12
years of professional experience
Work History
Tower Communications Technitian
Water Bridge Midstream Water Manegement
Pecos, TX
02.2022 - 07.2023
- Assisted in performing upgrades to existing communication infrastructure.
- Supervised junior technicians during installation and repair activities.
- Installed, configured and maintained network cabling systems according to industry standards.
- Tested and troubleshot copper and fiber optic cables for connectivity issues.
- Monitored system performance through regular testing of hardware components.
- Managed Cambium Radio network, installing and replacing its components.
- Installed, troubleshooted and replaced camera components for the company SWD systems.
COMMUNICATION TECHNICIAN
Sky view Solutions
Midland Park, TX
01.2019 - 01.2022
- Installed, set up and repaired devices and system components
- Handled multiple simultaneous deployment projects against strict deadlines
- Configured IP-enabled telecommunications equipment using data network communications protocols
- Programmed telephone switches and responded to switch-related outages
- Anticipated and analyzed common connectivity workflow problems
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes
- Prioritized and organized tasks to efficiently accomplish service goals
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Demonstrated self-reliance by meeting and exceeding workflow needs.
SECURITY CAMERA INSTALLER
live view comunications
Midland, TX
02.2018 - 12.2019
- Set and maintained organized and detailed schedules for production
- Helped prepare sets and set up equipment for in-studio filming
- Tested equipment, connections and signals to verify security system functionality
- Installed and repaired enterprise access controls, analog, digital CCTV and network configurations
- Planned security installations by surveying locations, laying out equipment and reading wiring plans
- Trained associates on proper operation of security systems to prevent false alarms
- Communicated with customers regarding progress of equipment installation projects
- Installed, tested and serviced alarm systems to determine correction functionality
- Restored malfunctioning devices to original functionality and replaced as necessary
- Determined appropriate tools and equipment needed to perform repairs on commercial and residential systems
- Instructed customers on device's proper use and maintenance to extend life of equipment
- Delivered exceptional level of service to each customer by listening to concerns and answering questions
- Input information from customer calls and onsite service visits into company's system.
SATELLITE TECHNICIAN
viasat internet
Midland, TX
01.2016 - 01.2019
- Installed in-home devices, programmed settings and trained customers on basic use
- Manually installed and replaced system components while on ladders or hands and knees in tight areas, attics, roofs and crawl spaces
- Performed advanced troubleshooting and diagnostic procedures to find root causes and devise corrections
- Set up internet services, placed routers and configured WiFi access
- Installed, set up and repaired devices and system components
- Laid out cabling plans and ran through buildings to desired locations
- Configured IP-enabled telecommunications equipment using data network communications protocols.
SATELLITE INSTALLATION TECHNICIAN
DIRECTV
Midland, TX
06.2013 - 01.2016
- Installed outlets, drops, converters, modems and digital terminals
- Performed troubleshooting by inspecting equipment and measuring signals to identify issues
- Taught customers basic use of equipment based on service package and answered questions
- Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences
- Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
ELECTRICAL APPRENTICE
Yanes Electric
Midland, TX
01.2013 - 07.2013
- Worked in team-based environment to accomplish projects
- Put in new electrical components, fixtures and motors
- Followed all relevant electrical and building codes for each job
- Measured and prepared supplies for electrical tasks
- Maintained organization, cleanliness and safety in work areas
- Listened to directives of senior electrical professionals to complete efficient tasks
- Reviewed blueprints and electrical schematics to perform tasks to specifications
- Adhered to company standards and OSHA regulations for work site safety
- Dug trenches and created holes to pull conduit and install supports
- Inspected existing wiring to identify short circuits
- Built controllers and panels to complete system installations.
CABLE TECHNICIAN
Time Warner Cable
El Paso, TX
10.2011 - 01.2013
- Oversaw and modified service operations to meet established parameters and guidelines
- Communicated service installation orders and escalations to improve CRM and QA effectiveness
- Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences
- Taught customers basic use of equipment based on service package and answered questions.
Education
High School Diploma -
El Dorado
05.2012
Skills
- Installing equipment
- Diagnosing issues
- Instructing customers
- Using instruments
- Maintaining components
- Configuring devices
- Safety awareness
- Fluent in Spanish
- Network configuration
- Advanced troubleshooting
- Equipment Installation
Languages
Native/ Bilingual, Native/ Bilingual
Timeline
Tower Communications Technitian
Water Bridge Midstream Water Manegement
02.2022 - 07.2023
COMMUNICATION TECHNICIAN
Sky view Solutions
01.2019 - 01.2022
SECURITY CAMERA INSTALLER
live view comunications
02.2018 - 12.2019
SATELLITE TECHNICIAN
viasat internet
01.2016 - 01.2019
SATELLITE INSTALLATION TECHNICIAN
DIRECTV
06.2013 - 01.2016
ELECTRICAL APPRENTICE
Yanes Electric
01.2013 - 07.2013
CABLE TECHNICIAN
Time Warner Cable
10.2011 - 01.2013
High School Diploma -
El Dorado
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