Evon Villanueva
Gary,IN
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
10
10
years of professional experience
Work History
Transportation Operations Manager
Amazon
08.2017 - 11.2022
- Define supply chain and operating models for various businesses, including freight and intermodal
- Analyze and interpret data to improve efficiency across supply chains and multiple operations
- Partner with teams to advise on and manage operational challenges
- Support the planning and organization of complex projects
Customer Service Cashier
Pete's Fresh Market
04.2014 - 08.2017
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Used POS system to enter orders, process payments and issue receipts.
- Streamlined the checkout process for faster service and improved customer experience.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
Customer Service Cashier
Family Dollar
06.2012 - 04.2014
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Operated cash register to record transactions accurately and efficiently.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Referred to price sheets and special sale bulletins to enter price changes.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Participated actively in team meetings to discuss strategies for improving overall performance within the department.
Education
Trade Program - Information Technology
My Computer Career
Indianapolis, IN12.2023
Skills
- Program Optimization
- Training Management
- Safety Management
- Microsoft Excel
- Filing and data archiving
- Fast Typing Speed
- Project Management
- Spreadsheet Management
- Problem-Solving
- Order Processing
- Resourceful
- Word Processing
- Excellent Customer Service skills
- Trouble Shooting
- Documentation
- POS system
Studies Cyber Security
I have always been interested in the IT world.
Timeline
Transportation Operations Manager
Amazon
08.2017 - 11.2022
Customer Service Cashier
Pete's Fresh Market
04.2014 - 08.2017
Customer Service Cashier
Family Dollar
06.2012 - 04.2014
Trade Program - Information Technology
My Computer Career
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