Alexis Voyd
Charlotte,NC
Summary
Compassionate and detail-oriented Licensed Practical Nurse with hands-on patient care experience as a Certified Nursing Assistant since May 2024. Strong background in clinical documentation, patient communication, care coordination, and interdisciplinary collaboration. Known for excellent assessment skills, time management, and delivering patient-centered care with professionalism and empathy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (CNA)
William F Green Veterans Home, ShiftKey
Bay Minette, AL, Multiple Locations
05.2024 - Current
- Provide direct patient care including bathing, grooming, toileting, feeding, and mobility assistance.
- Monitor and document vital signs and report changes in patient condition to nursing staff.
- Assist with repositioning and pressure injury prevention.
- Support nurses with procedures and daily patient care tasks.
- Maintain a safe, clean, and therapeutic environment for patients.
- Deliver compassionate care to diverse patient populations.
Senior Claims Specialist
Auto-Owners Insurance
06.2022 - 06.2024
- Managed high-volume caseload requiring strong critical thinking and documentation accuracy.
- Reviewed medical records and collaborated with legal and medical professionals.
- Prepared detailed reports requiring compliance with regulatory standards.
- Strengthened communication, investigation, and analytical skills transferable to nursing assessment and documentation.
Liability Claims Representative
GEICO
01.2017 - 05.2022
- Conducted investigations and reviewed documentation to determine outcomes.
- Negotiated resolutions and maintained professional communication with stakeholders.
- Developed strong organizational and multitasking abilities in high-pressure environments.
Non-Clinical Guide Specialist
Humana
11.2014 - 02.2017
- Collected health-related information from members using structured surveys.
- Verified clinical information with providers.
- Documented patient-related interactions accurately.
- Assisted members in understanding medical benefits and resources.
Education
Bachelor of Science - Biology
Benedict College
Columbia, SC05.2014
Practical Nursing Program - undefined
Tennessee College of Applied Technology
Kingsport, TN12.2025
Skills
- Vital Signs & Patient Monitoring
- Activities of Daily Living (ADLs)
- Infection Control & Standard Precautions
- Wound Care & Skin Integrity Monitoring
- Documentation & EMR
- Patient Education
- Care Plan Implementation
- HIPAA Compliance
- Strong Clinical Documentation
- Critical Thinking & Assessment
- Time Management
- Team Collaboration
- Leadership
- Adaptability
Certification
- Licensed Practical Nurse - North Carolina -#99353
- Certified Nursing Assistant - Active
- Basic Life Support (BLS) - #255412693324
Timeline
Certified Nursing Assistant (CNA)
William F Green Veterans Home, ShiftKey
05.2024 - Current
Senior Claims Specialist
Auto-Owners Insurance
06.2022 - 06.2024
Liability Claims Representative
GEICO
01.2017 - 05.2022
Non-Clinical Guide Specialist
Humana
11.2014 - 02.2017
Practical Nursing Program - undefined
Tennessee College of Applied Technology
Bachelor of Science - Biology
Benedict College