Alexis Wakefield
Jamestown,USA
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
AI Data Trainer
Oneforma
08.2024 - Current
- Managed and organized documents for data entry tasks.
- Checked for accuracy by verifying data and records.
- Used computer software to store and retrieve data.
- Assisted with developing data entry processes.
Secret Shopper
The Remedy
10.2024 - 12.2024
- Enhanced customer experience by conducting thorough evaluations of employee performance
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Identified areas of improvement for businesses by analyzing employee interactions, product placement, and overall atmosphere.
Factory Production Worker
Welches
01.2020 - 01.2021
- Inspected materials before assembly to verify compliance of quality control standards.
- Carefully packaged finished products and prepared for shipment.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
Maintenance Crew Member
YMCA
06.2019 - 01.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Solved complex mechanical problems using critical thinking skills and extensive knowledge of tools, materials, and techniques.
Server
Tasta Pizza
10.2018 - 05.2019
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
Cashier
A&W® Restaurants
01.2017 - 09.2018
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Helped customers complete purchases, locate items, and join reward programs.
Education
GED -
Erie1Boces
Jamestown, NY11-2024
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Customer service
- Problem-solving
- Multitasking
- Excellent communication
- Active listening
- Microsoft outlook
- Quality assurance controls
- Customer focus
- Email management
Certification
Connected Nation Certificates:
- Computer Basics
- Introduction To The Internet
- Introduction To E-Mail
DavidsonX Certifcates
- Essentials in data literacy
Timeline
Secret Shopper
The Remedy
10.2024 - 12.2024
AI Data Trainer
Oneforma
08.2024 - Current
Factory Production Worker
Welches
01.2020 - 01.2021
Maintenance Crew Member
YMCA
06.2019 - 01.2020
Server
Tasta Pizza
10.2018 - 05.2019
Cashier
A&W® Restaurants
01.2017 - 09.2018
GED -
Erie1Boces
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