Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Walters

Kettering,OH

Summary

Experienced billing professional with a strong background in financial management and a track record of ensuring billing accuracy. Recognized for enhancing billing procedures and efficiently resolving discrepancies. Reliable team collaborator dedicated to achieving results and adept at adapting to changing needs. Keen eye for detail and exceptional problem-solving skills, consistently striving to optimize processes and deliver high-quality work.

Overview

10
10
years of professional experience

Work History

Tenant Billing Specialist

MUC Holdings LLC
05.2022 - Current
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Enhanced customer satisfaction with timely and accurate invoice generation.
  • Assisted in transition to electronic billing, reducing paper waste and improving operational efficiency.
  • Increased revenue retention by setting up follow-up system for outstanding client approvals for billings.
  • Managed monthly billing cycles to ensure timely issuance of invoices and statements.

Host/Server

Butterbees
01.2016 - 02.2020
  • Company Overview: Mount Orab, OH
  • Greets guests as they enter and thanks and ensures satisfaction of guests as they exit.
  • Suggestively sells and answers questions regarding food, beverages and service.
  • Assists guests in their basic needs, such as with highchairs, drink refills, etc.
  • Works as a team member with other servers to help ensure guests not in their section are also taken care of.
  • Writes down all guest orders and special requests without error. Inputs all orders accurately into computer system.
  • Assists by running food orders to the dining room, bussing tables, etc.
  • Observes guests and responds to additional requests, follows-up to ensure food is of the best quality.
  • Prepares and delivers non-alcoholic beverages, silverware, food and desserts.
  • Ensures all items are rung on guest’s check.
  • Completes running side duties throughout shift and completes server outwork duties at end of shift.
  • Cashes out all guest transactions and is responsible for their sales revenue throughout shift.
  • Mount Orab, OH

Receptionist/Optometric Technician

America’s Best Contacts and Eyeglasses
05.2018 - 05.2019
  • Ensure high quality patient care.
  • Maintain a professional atmosphere and appearance of doctor’s office and pretest room.
  • Understand ocular terminology and diseases and know the ocular abbreviations.
  • Explain to the patient the types of preliminary examinations.
  • Complete necessary paperwork and perform testing on patients prior to doctor examination.
  • Promote visual field testing and retinal screenings to eligible patients.
  • Perform exam pre-screening.
  • Review prescriptions and/or patient information carefully and identify special needs.
  • Consult with the optician, Doctor or Retail Management when necessary.
  • Ensure equipment, both Doctor’s and pre-test, is properly maintained

Associate

JC Penney
06.2015 - 11.2015
  • Fold and put away clothes and other items
  • Ring up customer’s items at register
  • Clean up all sections of clothing
  • Help customers with online orders
  • Assist customers with returns
  • Answer the phone and help customers with any questions or problems

Education

High School Diploma -

Western Brown High School
Mount Orab, OH
05.2017

Skills

  • Microsoft Office
  • Mathematical skills
  • Customer Service
  • Teamwork
  • Attentive
  • Diligent Listener
  • Organized
  • Communicative with customers
  • Billing systems and software
  • Invoice processing
  • Customer service
  • Data entry proficiency
  • Decision-making
  • Invoice generation
  • Customer engagement
  • Team collaboration
  • Research and due diligence
  • Attention to detail
  • Multitasking and organization
  • Client relationship management

Timeline

Tenant Billing Specialist

MUC Holdings LLC
05.2022 - Current

Receptionist/Optometric Technician

America’s Best Contacts and Eyeglasses
05.2018 - 05.2019

Host/Server

Butterbees
01.2016 - 02.2020

Associate

JC Penney
06.2015 - 11.2015

High School Diploma -

Western Brown High School

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Alexis Walters