Alexis Waring

Office & Staff Management

Scheduling & Workflow Optimization

Team Leadership & Training

Hiring & Onboarding

Payroll, Budgeting & Billing

Policy Compliance & Protocol Updates

Customer Service & Conflict Resolution

Opening & Operating New Clinics

Proposal Writing & Presentations

Administrative Support & Data Entry

Strong Organizational & Communication

Registered and updated patient records, verifying demographics, insurance, and medical history.

Scheduled and confirmed appointments, optimizing provider time and patient flow.

Managed front-desk operations, greeting patients, answering calls, and handling inquiries.

Verified insurance coverage, collected co-pays, and submitted claims to insurance providers.

Posted payments and charges, assisted with billing processes, and processed patient statements.

Coordinated referrals and transfer requests, ensuring accurate documentation and insurance compliance.

Conducted patient intake interviews, recorded vital signs, and documented health history.

Maintained office supply inventory, ordered materials, and supported equipment needs.

Collaborated with clinical and administrative staff to create a patient-centered care environment.

Educated patients on procedures, medications, and care plans to support treatment adherence.

Led and supervised medical assistant team, ensuring high-quality patient care and efficient workflow.

Participated in supervisor and administrative meetings to support clinic operations and strategic planning.

Assisted in launching new clinics, coordinating setup and operations for smooth openings.

Managed hiring, onboarding, and training of all clinic staff to build skilled, cohesive teams.

Developed and implemented new protocols to improve patient care and clinic efficiency.

Collaborated with clinical and administrative teams to maintain compliance and service excellence.