Alexis Warren
Wichita
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Prep Cook
Red Lobster
02.2023 - Current
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Trained and assisted new kitchen staff members.
- Controlled food cost and waste by selecting and using correct ingredients and amounts.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
Service Professional
Red Lobster
05.2022 - Current
- Optimized customer experience by delivering superior services and effectively solving issues, ensuring high levels of satisfaction and loyalty.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety and sanitary procedures.
- Effectively ran the window dressing food and getting it to the customers in a timely fashion.
Server
Red Lobster
08.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server/Serving Assistant
Red Lobster
08.2021 - Current
- Worked well with teammates and accepted coaching from management team.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Became familiar with products to answer questions and make suggestions.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
Child Care Specialist
Heights Of Learning
08.2018 - 01.2019
- Provided emotional support and guidance to children during difficult times.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Encouraged children to develop healthy social and emotional skills.
- Worked with children to develop good cognitive, physical and language skills.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Introduced children to educational games and activities to boost learning.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
Education
High School -
Shawnee Heights High School
2020
Skills
- Dish Preparation
- Food Service Sanitation
- Kitchen Preparation
- Efficient Multitasking
- Effective Prioritization
- Recipes Adherence
- Corporate Standards
- Team Collaboration
- Hospitality Management
- Customer Needs Assessments
- Garnishing and Plating
- Time Management
- Product Rotations
- Safe Food Handling Procedures
Additional Information
- Wichita Sate University August 2020 - May 2021
- 7677 E 21st st N apt 1911 Wichita, Kansas 67206
Timeline
Prep Cook
Red Lobster
02.2023 - Current
Service Professional
Red Lobster
05.2022 - Current
Server
Red Lobster
08.2021 - Current
Server/Serving Assistant
Red Lobster
08.2021 - Current
Child Care Specialist
Heights Of Learning
08.2018 - 01.2019
High School -
Shawnee Heights High School