Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Wasney

Hyde Park,NY

Summary

Dedicated and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and eager to continue a career in Social Work and passionate about helping youth and families in the community. In pursuit of becoming an asset to an organization that is in seeking an empathetic, compassionate, and determined Social Worker.

Overview

20
20
years of professional experience

Work History

Patient Access Liaison in the Emergency Department

Vassar Brothers Hospital
02.2017 - Current
  • Engage compassionately and empathetically with patients, visitors and staff to provide excellent care and services in the emergency department
  • Attend and participate in facility meetings to discuss logistical issues and obtain updated procedural and insurance-related instructions.
  • Determine patient financial needs and refer eligible patients to proper county, state, or federal agencies to obtain financial assistance.
  • Perform patient scheduling and registration functions to serve as initial contact point for emergency department visits.
  • Train new staff on hospital processes and procedures.

Unit Secretary (Float Position)

Vassar Brothers Medical Center
01.2015 - 02.2017
  • Knowledgeable in medical terminology and hospital occurrences
  • Capable of multi-tasking in fast-paced environments
  • Adaptation to different units every shift and competently perform all assigned tasks
  • Attend and participate in unit secretary and float pool meetings regularly

NICU Unit Secretary

Vassar Brothers Medical Center
03.2011 - 11.2014
  • Provide comfort and support to patients, visitors and staff
  • Manage all calls and questions to ensure positive outcome for patient care
  • Implement organizational skills throughout the nurse's stations and work spaces
  • Assist staff with computer and technical issues within the unit

Food and Nutrition Diet Aide

Vassar Brothers Medical Center
11.2008 - 03.2011
  • Communication with patients, visitors and staff to ensure quality patient care
  • Provide trays for patient's in a timely manner
  • Perform monetary and cash register transactions

Customer Service Representative/Salon Receptionist

JCPenney
12.2002 - 10.2008
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Processed customer service orders promptly to increase customer satisfaction.

Education

Master of Social Work -

Adelphi University
Poughkeepsie
05.2023

Bachelor of Arts - Studio Arts

Marist College
Poughkeepsie, NY
05.2007

Licensed Cosmetologist -

Dutchess County BOCES
Pleasant Valley, NY
06.2003

Regent's Diploma -

Spackenkill High School
Poughkeepsie, NY
06.2003

Skills

  • Elaborate experience in clinical, medical and school-based setting
  • Ornate organizational skills, responsible, and reliable
  • Supportive and assertive in order to assist client and patient needs
  • Provide excellent communication via writing, speaking and listening with professionalism
  • Ability to encourage positive outlooks with peers in the workplace to boost moral
  • Utilize analysis, problem-solving, strategic planning and decision-making

Timeline

Patient Access Liaison in the Emergency Department

Vassar Brothers Hospital
02.2017 - Current

Unit Secretary (Float Position)

Vassar Brothers Medical Center
01.2015 - 02.2017

NICU Unit Secretary

Vassar Brothers Medical Center
03.2011 - 11.2014

Food and Nutrition Diet Aide

Vassar Brothers Medical Center
11.2008 - 03.2011

Customer Service Representative/Salon Receptionist

JCPenney
12.2002 - 10.2008

Master of Social Work -

Adelphi University

Bachelor of Arts - Studio Arts

Marist College

Licensed Cosmetologist -

Dutchess County BOCES

Regent's Diploma -

Spackenkill High School

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Alexis Wasney