Alexis Waters
Richmond,IN
Summary
Proactive Billing Specialist and Manufacturing Technician with extensive experience in resolving billing discrepancies, conducting audits, and ensuring product quality. Skilled in invoice processing, insurance verification, and troubleshooting equipment issues. Bringing strong analytical abilities and a commitment to maintaining compliance and safety standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Billing Specialist
Reid Health
07.2023 - Current
- Researched and resolved billing discrepancies to enable accurate billing.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Worked with multiple departments to check proper billing information.
- Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Enhanced customer satisfaction with timely and accurate invoice generation.
- Enhanced accuracy in patient billing through meticulous record-keeping and verification of insurance details.
- Reduced billing errors, leading to decrease in customer complaints, by conducting regular audits of billing data.
- Maintained up-to-date knowledge of billing regulations and compliance requirements, ensuring adherence to legal standards.
Manufacturing Technician
Silfex
04.2021 - 07.2023
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
- Recorded and documented all maintenance activities in accordance with company policies and procedures.
- Assembled and tested parts and components to meet safety and performance standards.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Utilized Lean Manufacturing principles to eliminate inefficiencies and maximize productivity throughout the facility.
- Contributed to culture of safety and compliance, leading by example and encouraging peers to follow best practices.
Quality Control Inspector
NSK
08.2018 - 04.2021
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Streamlined the inspection process, resulting in quicker identification of defects and faster corrective actions.
- Enhanced safety standards by rigorously enforcing workplace safety protocols during quality inspections.
- Reduced waste by implementing stricter quality control measures during manufacturing process.
- Reduced return rates with proactive quality control measures and detailed product inspections prior to shipment.
- Examined products for imperfections and defects.
- Recorded inspection and test results on data sheets.
- Followed safety protocols while handling hazardous materials.
Staff Member
Pizza King
01.2017 - 07.2018
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
- Assisted with onboarding new staff members, providing orientation and support.
- Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
Education
High School Diploma -
Connersville Sr High School
Connersville, IN06.2018
Skills
- Billing systems and software
- Insurance Verification
- Invoice Processing
- Claims Processing
- Data entry proficiency
- HIPAA Compliance
- Claim submission
- Denial Management
- Payment posting
- Medical coding knowledge
- Patient account management
- Records organization and review
- Audit Procedures
- Decision-Making
- Billing Document Creation
- Data Analysis
- Invoice Documentation Management
- Account Posting
Certification
- Certified Mastectomy Fitter, Reid Health - 2024-2025
Timeline
Billing Specialist
Reid Health
07.2023 - Current
Manufacturing Technician
Silfex
04.2021 - 07.2023
Quality Control Inspector
NSK
08.2018 - 04.2021
Staff Member
Pizza King
01.2017 - 07.2018
High School Diploma -
Connersville Sr High School