Alexis Watson
Jarrell,TX
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Flow Coordinator
Touchpoint
11.2024 - 12.2025
- Oversee a team of the patient observation assistants, providing guidance , support, and training to ensure all duties are performed efficiently and safely
- Resolves problems related to patient , visitor, staff or employee complaints
- Ensured compliance with policies and procedures for department operations
- Act as a point of contact between the patient observation department , Higher management , and clinical staff
- Assisted with Patient observation assistants , ensuring that shifts are covered and there are no staffing gaps.
- assisted with recruitment efforts , onboarding new hires, and maintaining personal files .
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Collaborated with human resources to address employment law issues, fostering a positive work environment.
- Provided human resources support to formulate solutions with employees.
Patient Observation Lead
Touchpoint
06.2022 - 10.2024
- Conducted Performance evaluations and offered constructive feedback to staff.
- Ensured safety protocols are followed , including for checking for potential hazards in patients environments.
- Ensured that documentation , including patient observations and other reports are completed in a timely manner.
- Ensured that patients are monitored effectively for safety, and comfort, including ensuring that PSA's are addressing the emotional and physical needs of patients .
- Properly trained new PSA's on hospital policies , and patient observation Techniques
- managed and developed safety for the patient observation department , ensuring efficient operations , and serving as a liaison between the frontline team and management
Patient Observation Assistant
Touchpoint
11.2022 - 2023
- Monitor Patient safety- continuously observed patients for nay changes in their physical or mental state.
- Report changes- document and report any noticeable changes in a patients condition or behavior to the nursing or medical team
- Maintain patient safety- Ensure that the patient environment is safe , Tidy, and free of hazards , especially for patients who are at risk of self-harm.
- Maintain documentation- Record all observations, interventions , and any changes in the patients status in accordance with hospital policies
Baylor Scott and White - Patient Transportation
Aramark
06.2021 - 11.2022
- Researched affordable transportation methods and performed safety audits on equipment.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Warmly greeted patients and visitors and made each feel welcome.
- Analyzed patients' medical conditions to identify proper mode of transport.
- Provided physical support to patients through diverse types of mobility assistance.
- Provided transportation services for patients in hospital environment using appropriate equipment.
- Coached recently hired employees on company guidelines, conduct and practices and offered to assist with task.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Cleaned, sanitized and moved hospital equipment.
Baylor Scott and White - EVS (housekeeping)
Aramark
09.2021 - 06.2022
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Diploma -
Taylor High School
Taylor, TX06.2020
Skills
- Safety protocols adherence
- Workplace safety standards
- Multitasking and organization
- Verbal and written communication
- Creative problem solving
- Customer service
- Customer relations
- Team leadership
- Hiring and training
Certification
Basic Life support (BLS)
Timeline
Patient Flow Coordinator
Touchpoint
11.2024 - 12.2025
Patient Observation Assistant
Touchpoint
11.2022 - 2023
Patient Observation Lead
Touchpoint
06.2022 - 10.2024
Baylor Scott and White - EVS (housekeeping)
Aramark
09.2021 - 06.2022
Baylor Scott and White - Patient Transportation
Aramark
06.2021 - 11.2022
Diploma -
Taylor High School