ALEXIS WEAVER
Jonesboro,Arkansas
Summary
Diligent team leader, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Expo and Server
Newks Eatery
Jonebsoro, Arkansas
08.2025 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and fostering repeat business.
- Managed order accuracy and timely delivery, enhancing overall dining experience.
- Collaborated with kitchen staff to streamline service flow during peak hours.
- Trained new servers on menu knowledge, POS systems, and customer engagement techniques.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Ensure the kitchen runs smoothly and affectively as well as keep everyone on task. (Expo is head of kitchen)
- Prepare soups and sides while entree is being made.
- Multitask to help out other lines whenever they are behind while still keeping my line in order.
Customer Service Associate and cashier
Walmart
Jonesboro, Arkansas
01.2024 - 12.2024
- Assisted customers with product selection, order entry, and payment processing.
- Handled escalated calls professionally while providing a positive resolution for the caller.
- Handle money and give correct change.
- Assisted customers in bill pay, money transfers, money orders, returns, etc.
- Responsible for keeping a clean and sanitary work space.
- Return items to shelf, process claims, and organize boxes in back room.
- Managed inventory levels, ensuring product availability for customers.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
Caregiver
Southern Cargivers
Jonesboro, Arkansas
08.2023 - 01.2024
- Engaged clients through conversation and companionship and promoting independence.
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Coordinated medical appointments, errands, and social events.
- Clean residents house as needed.
- Provide meals as well as prep meals for the week.
Customer Service Associate and cashier
Walmart
Jonesboro, Arkansas
04.2022 - 08.2023
- Assisted customers with product selection, order entry, and payment processing.
- Handled escalated calls professionally while providing a positive resolution for the caller.
- Handle money and give correct change.
- Assisted customers in bill pay, money transfers, money orders, returns, etc.
- Responsible for keeping a clean and sanitary work space.
- Return items to shelf, process claims, and organize boxes in back room.
Expo and server
Newks Eatery
Jonesboro, Arkansas
05.2021 - 05.2022
- Ensure the kitchen runs smoothly and affectively as well as keep everyone on task. (Expo is head of kitchen)
- Prepare soups and sides while entree is being made.
- Multitask to help out other lines whenever they are behind while still keeping my line in order.
- Ensure that all food is prepared in a clean and food safe environment.
- Check each order to make sure the order is correct before being sent out.
- Help serve food whenever servers need assistance.
- Assist customers who have complaints or need their order corrected.
- Prep and prepare food before the shift as well as prep for the next shift.
- Keep a clean and organized line.
Education
Associate of Science - Biology
Arkansas State University
Jonesboro, AR12.2022
Skills
- Community Integration
- Multitask
- Organized
- Fast paced
- Complex problem solving
- Time Management
- Product Knowledge
- Customer Service Excellence
- Written and Verbal Communications
- Team Leadership
Timeline
Expo and Server
Newks Eatery
08.2025 - Current
Customer Service Associate and cashier
Walmart
01.2024 - 12.2024
Caregiver
Southern Cargivers
08.2023 - 01.2024
Customer Service Associate and cashier
Walmart
04.2022 - 08.2023
Expo and server
Newks Eatery
05.2021 - 05.2022
Associate of Science - Biology
Arkansas State University