Alexis Webb
Danbury,ct
Summary
Dynamic and dedicated professional with extensive experience in customer service at Big Y World Class Market. Proven ability to enhance customer satisfaction through effective communication and staff training. Skilled in POS system operations and maintaining a clean environment, consistently achieving high accuracy in transactions while fostering a positive shopping experience. Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
2
2
years of professional experience
Work History
Cashier/Bagger
Big Y World Class Market
03.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring minimal discrepancies.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Developed product knowledge to provide informed recommendations to shoppers.
- Trained new employees on cash handling procedures and store policies effectively.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Ice Cream Server
Dr. Mike's Ice Cream Shop
10.2023 - 02.2024
- Provided exceptional customer service by efficiently taking and fulfilling orders.
- Maintained cleanliness and organization of serving area to ensure a pleasant experience for customers.
- Prepared and served ice cream products, adhering to standard recipes and presentation guidelines.
- Assisted with inventory management by tracking stock levels and restocking supplies as needed.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Processed sales transactions for cash, debit, and credit purchases.
- Trained new staff on proper serving techniques and customer interaction protocols to enhance team performance.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Greeted incoming customers and provided reliable, friendly customer service.
Education
High School Diploma -
Bethel High School
Bethel, CT06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- POS system operations
- Cleaning and sanitizing
- Refunds and exchanges
- Staff training
- Loss prevention
Timeline
Cashier/Bagger
Big Y World Class Market
03.2024 - Current
Ice Cream Server
Dr. Mike's Ice Cream Shop
10.2023 - 02.2024
High School Diploma -
Bethel High School