Alexis Wheeler
Acworth,GA
Summary
Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. And a very quick learner.
Overview
10
10
years of professional experience
Work History
Server/ Bartender
Longhorn Steakhouse
Woostock , GA
10.2013 - Current
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Assisted in training new servers.
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Delivered food orders promptly and courteously.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Receptionist
North Metro Litigators
Woodstock, GA
04.2023 - 08.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Organized conference room reservations for meetings or events.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
Receptionist
Acheive Physical Therapy
Powder Springs, GA
09.2021 - 04.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
Education
Some College (No Degree) - Medical Assistant
Lincoln College of New England
Southington, CTSkills
- Guest Engagement
- Food Running
- Safe Food Handling
- Menu Knowledge
- POS Operation
- Service Prioritization
- Cash Handling
- Liquor, Wine, and Food Service
- Guest Seating
- Order Accuracy
- Positive and Professional
- Menu Memorization
- Professional
- Positive and Energetic
Timeline
Receptionist
North Metro Litigators
04.2023 - 08.2023
Receptionist
Acheive Physical Therapy
09.2021 - 04.2023
Server/ Bartender
Longhorn Steakhouse
10.2013 - Current
Some College (No Degree) - Medical Assistant
Lincoln College of New England