Alexis Whitehorn
Reno,NV
Summary
When I was Supervisor I was successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Along with leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Committed and compassionate Kennel Technician providing quality care for animals. Proficient in animal safety protocols and possesses excellent communication and customer service skills.
Overview
3
3
years of professional experience
Work History
Kennel Technician
On Command LLC
05.2023 - Current
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Gave animals proper attention to promote secure environment in owner's absence.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Prepared and administered medications and treatments as prescribed by veterinarian.
Resort Supervisor
K9 Resorts Luxury Pet Hotel
08.2022 - 01.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
Lead
K9 Resorts Luxury Pet Hotel
08.2022 - 01.2023
- Worked different stations to provide optimal coverage and meet production goals.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Pet Care Technician
K9 Resorts Luxury Pet Hotel
08.2022 - 01.2023
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Followed specific food and water schedules for different dogs in the facility.
- Followed pet care instructions for dietary needs.
- Monitored animals for behavioral problems and signs of health issues.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
Pet Technician
Dogtopia
03.2022 - 06.2022
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
- Monitored animal behavior and completed examinations to identify illnesses, and inquiries.
Cashier
Walmart
09.2021 - 12.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Collected and authorized payments of guests.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Monitored self-checkout systems and provided assistance or intervention where required.
Education
High School Diploma -
Eagle Academy
03.2022
Skills
- Priority Management
- Supervising Employees
- Staff Discipline
- Training and Development
- Attention to Detail
- Animal Care
- Food Intake Monitoring
- Customer Service
- Physical Condition Monitoring
- Time Management Skills
- Cleaning and Sanitizing
- Verbal and Written Communication
- Behavior Observation
- Care Monitoring
- Medication Administration
Timeline
Kennel Technician
On Command LLC
05.2023 - Current
Resort Supervisor
K9 Resorts Luxury Pet Hotel
08.2022 - 01.2023
Lead
K9 Resorts Luxury Pet Hotel
08.2022 - 01.2023
Pet Care Technician
K9 Resorts Luxury Pet Hotel
08.2022 - 01.2023
Pet Technician
Dogtopia
03.2022 - 06.2022
Cashier
Walmart
09.2021 - 12.2021
High School Diploma -
Eagle Academy
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