Summary
Overview
Work History
Skills
Work Preference
Timeline
Hi, I’m

Alexis Williams

Everett,WA
Alexis Williams

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

+ Type or edit your summary here

Overview

19
years of professional experience

Work History

Buzy Bee House Cleaning

House Cleaner
04.2020 - 04.2021

Job overview

  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
  • Assisted fellow house cleaners when needed during busy periods or staff shortages.

Kids N Us

Assisting Teacher
01.2011 - 11.2012

Job overview

  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.

Trade Secret Salon

Beauty Advisor
02.2007 - 06.2009

Job overview

  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Maintained counter and display areas for cleanliness and organization.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Trained new staff in product knowledge and customer service protocols.
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
  • Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
  • Assisted management with scheduling appointments for salon services, ensuring optimal utilization of time slots while accommodating client availability.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Used in-store system to locate inventory and place special orders for customers.

Wendys Restaurant

Customer Service Cashier
10.2004 - 01.2006

Job overview

  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Answered product questions using knowledge of sales and store promotions.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Redeemed coupons to discount purchases.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Karins Beauty Supply

Beauty Advisor
01.2002 - 12.2004

Job overview

Opened and Closed store, counted till at the beginning and end of shift,

  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Recommended specific hair and beauty products to meet individual customer needs.
  • Arranged merchandise to present visually appealing displays and attract clientele.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Maintained counter and display areas for cleanliness and organization.
  • Met sales goals, supporting organizational health through consistent and reliable service.
  • Followed up with customers to increase satisfaction with purchases and services.
  • Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
  • Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Prioritized helping customers over completing other routine tasks in store.

Skills

  • Customer Service
  • Teamwork
  • Customer service-focused
  • Excellent oral and written communication
  • Customer-Oriented
  • Complex Problem-Solving
  • Exceptional communicator
  • Professional and Courteous

Type or edit your skills here

Work Preference

Work Type

Part TimeFull Time

Work Location

On-SiteRemote

Important To Me

Healthcare benefitsPaid time offFlexible work hoursWork from home optionWork-life balancePaid sick leaveCareer advancement

Timeline

House Cleaner

Buzy Bee House Cleaning
04.2020 - 04.2021

Assisting Teacher

Kids N Us
01.2011 - 11.2012

Beauty Advisor

Trade Secret Salon
02.2007 - 06.2009

Customer Service Cashier

Wendys Restaurant
10.2004 - 01.2006

Beauty Advisor

Karins Beauty Supply
01.2002 - 12.2004
Alexis Williams