ALEXIS WILLIAMS
Jacksonville
Summary
I am seeking a competitive and challenging environment where I can serve your organization and use my experience and skills to help the company meet and surpass its goals and establish an enjoyable career for myself.
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Medical Office Specialist
Borland Groover
07.2024 - Current
- Manage patient records, ensuring accuracy and confidentiality, enhancing office efficiency.
- Coordinate appointment scheduling, reducing patient wait times and improving satisfaction.
- Assist in billing processes, insurance verification, streamlining operations and supporting financial accuracy.
- Streamline patient intake processes, ensuring accurate medical records and efficient appointment scheduling. Analyze workflow bottlenecks to enhance operational efficiency.
- Foster strong relationships with medical staff and patients, facilitating seamless communication. Coordinate interdepartmental efforts to improve patient care quality.
- Implement new filing system, reducing document retrieval time and minimizing errors. Consistently meet or exceed performance targets for patient satisfaction.
- Maintain meticulous patient records, ensuring compliance with HIPAA regulations. Verify insurance information and manage billing inquiries with precision.
Medical Office Specialist
St Joseph's Hospital
10.2021 - 04.2024
- Greets patients in the facilities and over the phone
- Assists doctors, nurses, and patients
- Schedules doctors' appointments for patients
- Insurance and Billing
- Performs clerical and administrative tasks
- Prepares medical files
- Maintains and keeps patient information confidential
- Maintains medicinal supplies and equipment
Bookkeeper
Crestview Management
06.2020 - 09.2021
- Maintain financial transaction records by establishing accounts, posting transactions, and ensuring legal compliance
- Develop a chart of accounts that defines bookkeeping policies and procedures
- Maintain subsidiary accounts by verifying, allocating, and posting transactions
- Prepare financial statements, such as ledgers, income statements, and balance sheets
- Utilize the appropriate accounting software to manage and automate financial tasks when relevant
- Assist with creating budgets, financial forecasts, and quarterly reports
- Collect, analyze, and summarize data for tax forms according to local and federal mandates
- Contribute to team effort by accomplishing related tasks as needed
Data Entry
Ecoway Voyagers
01.2018 - 05.2020
- Enter data into databases accurately and efficiently
- Verify accuracy of data entered into databases
- Create and maintain data entry forms
- Update existing records with new data
- Retrieve data from various sources
- Perform data cleansing and data validation
- Generate reports from databases
- Troubleshoot and resolve data entry errors
- Maintain confidentiality of sensitive data
- Follow data entry procedures and standards
- Assist in developing and implementing data entry process and procedures
Education
Associates in Nursing -
Florida State College
Jacksonville, FL01-2027
Diploma - undefined
Wade Hampton High School
Hampton, SC01.2014
Skills
- Focus, versatile, dependable, multi-task oriented, flexible, positive
- Able to adapt effectively to challenging situations and changes
- Excellent interpersonal communications abilities to allow for effective interaction
- Excellent analytical skills with the ability to analyze situations accurately and effectively
- Self-motivated can work independently or in a team environment
- Possess excellent customer service, written and verbal communications
- Proven sales force, zoom, and customer service skills
- Proficient with Microsoft Office Programs such as Word, Outlook and Excel
- Typing45wpm
- Public Speaking
- HIPAA compliance
- Patient confidentiality
- Patient scheduling
LANGUAGES
English | native
English
Full Professional
Timeline
Medical Office Specialist
Borland Groover
07.2024 - Current
Medical Office Specialist
St Joseph's Hospital
10.2021 - 04.2024
Bookkeeper
Crestview Management
06.2020 - 09.2021
Data Entry
Ecoway Voyagers
01.2018 - 05.2020
Diploma - undefined
Wade Hampton High School
Associates in Nursing -
Florida State College
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