Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Williams

Jackson

Summary

Goal-oriented, adaptable, and dedicated expert in guest service coordination. Self-motivated with background of multi-tasking a range of activities in multiple disciplines with areas of expertise in conflict resolution, team management, and customer relations. Detail-oriented, very organized and functions well in dynamic, fast-paced environment.

Overview

7
7
years of professional experience

Work History

Desk Attendant

Jackson College
Jackson
11.2024 - Current
  • Assisted students with services and resources.
  • Managed front desk operations and maintained a welcoming environment.
  • Maintained the visitors' log in an accurate manner for check-ins and check-outs.
  • Answered telephone calls promptly and courteously.
  • Monitored security cameras.
  • Provided information on college events and academic programs.
  • Scheduled appointments and coordinated access to campus facilities.

Crew Member

Taco Bell
Albion
08.2023 - 10.2024
  • Maintained cleanliness and organization of workstations and dining area.
  • Prepared and assembled food items according to company standards.
  • Assisted team members during peak service hours to ensure efficiency.
  • Operated kitchen equipment safely and effectively for food preparation.
  • Handled cash transactions accurately while processing customer orders.
  • Followed safety protocols to maintain a secure work environment.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.

Head of Filing/Front Desk Receptionist

Cafferata & Co.
Freeport
05.2018 - 08.2023
  • Allocated Tasks.
  • Greeted visitors warmly and assisted with inquiries at reception desk.
  • Managed multi-line phone system, directing calls to appropriate personnel.
  • Maintained organized filing system for client records and office documents.
  • Scheduled appointments and maintained calendar for office staff efficiently.
  • Collaborated with team members to enhance front desk operations and customer service.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Completed basic bookkeeping and document filing.

Education

Associate of Applied Science - Applied Science

Jackson College
Jackson, MI
05-2026

Skills

  • Data analysis
  • Customer service
  • Team collaboration
  • Attention to detail
  • Effective communication
  • organizational skills
  • mannerly

Timeline

Desk Attendant

Jackson College
11.2024 - Current

Crew Member

Taco Bell
08.2023 - 10.2024

Head of Filing/Front Desk Receptionist

Cafferata & Co.
05.2018 - 08.2023

Associate of Applied Science - Applied Science

Jackson College

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