Assisted teams in managing executive support tasks and coordinating projects effectively. Supported process optimization efforts to enhance workflow efficiency. Built positive relationships with clients and team members to facilitate collaboration.
Overview
10
10
years of professional experience
Work History
Owner/Photographer
Self Employed
01.2017 - Current
Edit and retouch images using Adobe Lightroom and Photoshop to achieve professional results.
Operate and manage all aspects of a small business, including marketing, scheduling, and client communication.
Handle budgeting, pricing, invoicing, and financial record-keeping.
Maintain a consistent photography style that aligns with personal and client branding.
Senior Administrative Assistant
Psychological Solutions of Lake Norman
04.2024 - 05.2026
Managed executive calendars and coordinated multiple projects to ensure timely completion of strategic goals.
Implemented processes that streamlined workflow and increased productivity, directly supporting business objectives.
Oversees or assists in the management of cross-functional projects, ensuring timelines, goals, and deliverables are met.
Ensured confidentiality and discretion in handling sensitive business information, aligning with the firm’s values of trust and reliability.
Program Coordinator
Compleat Kidz ABA
06.2022 - 02.2024
Plan, organize, and execute community events, therapy workshops, parent education sessions, and fundraising initiatives.
Develop promotional materials and social media content to increase awareness and participation in clinic programs.
Create sensory-friendly and inclusive event environments that accommodate the needs of individuals with autism and their families.
Track budgets, invoices, and post-event reports to evaluate event success and identify improvement areas.
Executive Team Leader
Target
01.2021 - 05.2022
Analyze sales trends and performance metrics to identify growth opportunities, improve product placement, and execute effective merchandising strategies.
Foster a culture of exceptional guest service by coaching team members on engagement, product knowledge, and brand presentation to enhance the in-store experience.
Collaborate cross functionally with store leadership and corporate partners to implement seasonal initiatives, promotional events, and inventory management strategies that maximize profitability.
Inspire, motivate, and mentor team members by fostering a positive, inclusive culture focused on growth, accountability, and delivering exceptional results.
Department Supervisor
Home Goods
05.2018 - 12.2020
Led and motivated a team of associates to achieve daily sales goals, maintain visual merchandising standards, and deliver exceptional customer experiences within a high-volume retail environment.
Oversaw inventory flow and stock organization by managing product deliveries, improving floor layouts, and ensuring accurate pricing and labeling across all merchandise.
Implemented company merchandising strategies to create visually appealing and trend driven displays that enhanced the customer shopping experience and increased department sales.
Trained and coached team members on store policies, customer service best practices, and safety procedures to improve efficiency, teamwork, and overall department performance.
Receptionist
Taft Law
02.2019 - 03.2020
Perform clerical duties such as filing, sorting mail, and data entry.
Prepare and maintain office supplies and ensure the reception area is well stocked.
Schedule and manage appointments.
Managing emails and communications on behalf of the manager.
Sales Associate/Key Holder
New York & Company
03.2016 - 04.2018
Provide product knowledge and recommendations to help customers make informed purchasing decisions.
Maintain store appearance by restocking merchandise, organizing displays, and keeping the sales floor clean.
Assist with inventory control by monitoring stock levels, tagging products, and participating in inventory counts.
Education
Bachelor of Science - Psychology
Indiana University
01.2019
Bachelor of Science - Psychology
University of Indianapolis
01.2018
Skills
Strong Computer Proficiency: Windows, Microsoft Office, POS systems
Calendar & Scheduling Management
Social Media Marketing
Data Reporting & Analysis
Omni Channel Campaigns
Customer Relationship Management
Project Coordination
Leadership & Team Development
CRM Software (Salesforce, HubSpot)
Event Logistics
Academic Highlights
Relevant Coursework in Anatomy and Physiology, Biology, Organic Chemistry, Medical Terminology, Research Methods & Data Analysis in Psychology, Psychology of Business, Social Psychology, Probability and Statistics II, Quantitative Business Analysis, British Literature