Alexis Winsor
North Pole,USA
Summary
Patient-focused professional with strong administrative and customer service skills. Coordinates communications, referrals, and policy enforcement to ensure seamless healthcare operations. Proficient in conflict resolution and developing balanced solutions.
Overview
14
14
years of professional experience
Work History
Referral Coordinator II Family Medicine
Chief Andrew Isaac Health Center- TCC
04.2024 - Current
- Process patient referrals
- Ensure referrals are routed to the appropriate specialist or facility
- Maintain accurate and up-to-date patient records
- Collaborate with medical staff to ensure that referrals are processed in a timely manner
- Engage with clients
- Answer multi-line phone
Registration & Admissions Specialist
Chief Andrew Isaac Health Center- TCC
04.2022 - 04.2024
- Greet or engage with everyone that comes into the clinic
- Register new patients
- Maintain accurate and up-to-date patient records
- Scan documents into Electronic Health Records (EHR)
- Answer multi-line phone
Registration Representative
Tanana Valley Clinic
03.2019 - 04.2022
- Schedule appointments
- Greet or engage with everyone that comes into the clinic
- Register new patients
- Maintain accurate and up-to-date patient records
- Scan documents into Electronic Health Records (EHR)
- Answer multi-line phone
Sales Associate
Fred Meyers
08.2018 - 02.2019
- Assist customers to make their experience faster and better
- Work on special projects that offer new products or products at end of shelf life
- Collaborate with coworkers to develop a plan of action to assist customers
- Update database to make sure we have the product on hand
- Stock shelves with products that are on hand
- Print off photos for customers
- Answer multi-line phones
- Ability to work under pressure
- Operate cash registers
Office Administrator/ Flooring Estimator
BG Flooring
05.2018 - 07.2018
- Filing
- Answer multi-line phones
- Run errands for Installers
- Make work orders and invoices
- Estimate flooring for customers
- Make sure that all materials are in
Customer Service Associate
Walgreens
05.2017 - 05.2018
- Assist customers to make their experience faster and better
- Work on special projects that offer new products or products at end of shelf life
- Collaborate with coworkers to develop a plan of action to assist customers
- Update database to make sure we have the product on hand
- Stock shelves with products that are on hand
- Print off photos for customers
- Answer multi-line phones
- Ability to work under pressure
- Operate cash registers
Housekeeper
Lord of Life Lutheran Church
12.2015 - 05.2017
- Vacuum all carpeted areas
- Sweep and mop tile areas
- Wash and disinfect washrooms
- Wash all windows and mirrors
- Clean kitchen and counter
- Replenish toilet tissue and soap as needed
- Empty waste baskets and cans
- Ensure cleaning materials and supplies are stored in an orderly manner
- Restock materials and supplies
- Report minor repairs
Receptionist
Foundations, LLC
07.2015 - 05.2017
- Schedule appointments
- Filing
- Engage with clients
- Answer multi-line phone
File Clerk
Reger Law Office
06.2012 - 05.2014
- Open and Closed client files
- Maintained and updated files for 40+ clients
- Scanned documents to maintain electronic files
- Answer multi-line phone
Education
High School Diploma -
North Pole High School
AK05.2015
Skills
- Microsoft Office Suite
- QuickBooks
- Customer service
- Attention to detail
- Problem solving
- Effective communication
- Time management
- Self-motivation
- Multi-line phone proficiency
- Adaptability and flexibility
- Healthcare compliance understanding
Timeline
Referral Coordinator II Family Medicine
Chief Andrew Isaac Health Center- TCC
04.2024 - Current
Registration & Admissions Specialist
Chief Andrew Isaac Health Center- TCC
04.2022 - 04.2024
Registration Representative
Tanana Valley Clinic
03.2019 - 04.2022
Sales Associate
Fred Meyers
08.2018 - 02.2019
Office Administrator/ Flooring Estimator
BG Flooring
05.2018 - 07.2018
Customer Service Associate
Walgreens
05.2017 - 05.2018
Housekeeper
Lord of Life Lutheran Church
12.2015 - 05.2017
Receptionist
Foundations, LLC
07.2015 - 05.2017
File Clerk
Reger Law Office
06.2012 - 05.2014
High School Diploma -
North Pole High School