Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Hi, I’m
Alexis Wortman
Chicago,IL
Summary
Overview
5
years of professional experience
Work History
White Cap
Assistant Warehouse Manager
04.2023 - 01.2024
Job overview
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Double checked records and inventory transactions to identify and correct variances.
- Supervised warehouse operations by managing employees during shifts.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Divided and categorized cargo received and redirected shipments in response to customer orders.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying needed repairs, renovations, and replacements.
- Conducted research to address shipping errors, packaging mistakes, and inventory discrepancies.
- Created and enforced detailed organization systems to increase quality and service standards.
- Performed inventories and stocked new equipment and products.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Adhered to industry best practices for warehousing, material handling, and documentation.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Developed and maintained knowledgeable and productive team of employees.
MOD Pizza
Pizza Artist
06.2022 - 04.2023
Job overview
- Followed company recipes and production standards to satisfy customers.
- Reduced customer waiting by batch cooking popular items during rush times.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
- Coached new workers on store policies, pizza making, and dough preparation.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Handled customer complaints professionally to prevent negative reviews or loss of business.
- Provided excellent customer service by taking orders, answering questions and responding to customer complaints.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Operated kitchen equipment safely to protect team members from harm and equipment from damage.
- Tracked inventory of ingredients and supplies to keep line well stocked and meet product and service demands.
- Learned new menu offerings and options easily to assist customers with selecting items.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Restocked inventory and ingredient items to maintain optimal line efficiency.
- Cleaned and sanitized work areas, utensils and equipment.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Communicated with management on food inventory stock to request order placement.
- Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods and closing protocol.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Trained and assisted new kitchen staff members.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or under cooking.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Pressed and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Suggested actionable improvements to streamline training procedures.
Athletes Training Center
Physical Therapist Aide
06.2020 - 07.2021
Job overview
- Assisted patients with employing assistive devices such as splints and braces to support treatment goals.
- Implemented patient safety protocols and infection control practices for hygienic, compliant care.
- Completed passive and active manual therapy techniques to help patients manage pain and related symptoms.
- Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments, and arranging files.
- Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Set up equipment ahead of treatments to maintain smooth appointment schedules.
- Cleaned, arranged, and organized equipment
- Cleaned and prepared equipment, restrooms, offices, and meeting rooms for following day
- Operated routine maintenance on various types of equipment
- Greeted clients and conducted pre-workout regime
- Guided clients through therapist provided instructions
Catering Creations
Catering Staff Member
04.2019 - 07.2021
Job overview
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Greeted customers and answered inquiries regarding menu items and specials.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Distributed food to waiters and waitresses to serve to customers.
- Cleared dishes and glassware quickly following each course.
- Portioned and wrapped food to place directly on plates for service to patrons.
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Maintained flexible work schedule to meet event needs.
- Stored food in designated containers and storage areas to prevent spoilage.
- Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Monitored food quality and freshness throughout day.
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
- Arranged furniture and added decorations to assist in setting up for catering events.
- Inspected catering equipment and utensils regularly to manage wear and tear.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Observed diners to respond to additional requests and determine when meal completed.
- Cleaned and organized kitchen, dining and service areas.
- Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Target
Hardlines Team Member
11.2018 - 01.2019
Job overview
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong rapport with customers and created positive impression of business.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered questions about store policies and addressed customer concerns.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Monitored customers for signs of security concerns and escalated issues to management.
Papa Murphy's
Counter Service Pizza Maker
09.2018 - 11.2018
Job overview
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Used manual and electronic kitchen appliances to clean, unwrap, slice and trim food products.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Rotated food items and discarded expired items to keep food inventory fresh.
- Offered suggestions on order substitutions for customers with allergies or other dietary restrictions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Observed customer purchases in line and differentiated between standard portions.
- Accurately operated cash register to process customer payments.
- Updated displays, cases and other customer-facing areas to promote and showcase new items.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
Virginia TechBlacksburg, VA
Some College (No Degree) from Engineering
University Overview
Extracurricular Activities:
- Corps of Cadets
- Gregory Guard
Scholarship:
- Emerging Leader Scholarship Recipient
- Frank Svoboda Scholarship Recipient
Bellevue East High SchoolBellevue, NE
High School Diploma from General Education
05.2020
University Overview
Accomplishments:
- Colonel Charles A. Rodgers (USAF Ret.) Memorial Award
- National Honor Society Member
- 4.785/ 5.00 GPA
- Ranked in Top 15% of class
Extracurricular Activities:
- Air Force JROTC
- Unarmed Drill Team
- Armed Drill Team
- Color Guard
Coursework:
- Completed AP course in English
- Completed AP course in Chemistry
Skills
Customer Service:
- Guest Inquiries
- Customer Needs Assessments
- Guest Satisfaction
- Superior Customer Service
Communication:
- Reading Comprehension
- Phone Etiquette
- Professional Relationships
Organization:
- Attention to Detail
- Kitchen Organization
- Supply / Restocking
- Cleaning / Sanitizing / Maintenance
Collaboration:
- Team Mentoring
- Team player
- Positive Reinforcement
Food Preparation:
- Pizza Making
- Chopping Vegetables
- Food safety
Inventory Management:
- Product Stocking and Rotating
- Cycle Count
- Filing
Payment Processing:
- Credit Card Transaction Processing
- Billing and Payment Processing
- Math Skills
Equipment Maintenance:
- Safe Equipment Operation
- Machinery Upkeep
- Minor Repairs
Miscellaneous:
- Active Learning
- Adaptable / Flexible
Timeline
Assistant Warehouse Manager
White Cap
04.2023 - 01.2024
Pizza Artist
MOD Pizza
06.2022 - 04.2023
Physical Therapist Aide
Athletes Training Center
06.2020 - 07.2021
Catering Staff Member
Catering Creations
04.2019 - 07.2021
Hardlines Team Member
Target
11.2018 - 01.2019
Counter Service Pizza Maker
Papa Murphy's
09.2018 - 11.2018
Virginia Tech
Some College (No Degree) from Engineering
Bellevue East High School
High School Diploma from General Education