Alexis Wright
Dallas,TX
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs in high-volume office enviornment. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Office Manager's Assistant
Highland Park Spine and Sports Medicine
Dallas, TX
02.2022 - Current
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Scheduled patient appointments and maintained appointment calendars for physicians.
- Handled checking in and checking out patients, pulling medical records and updating system details.
- Monitored inventory levels of medical supplies and equipment used in the office setting.
- Supervised patient billing, collection and financial counseling and assisted with cash posting.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Ensured compliance with federal and state laws related to health insurance plans and benefits.
- Assisted with scheduling meetings, preparing agendas, taking meeting minutes as requested.
Patient Care Technician
UT Southwestern
03.2019 - 02.2021
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Helped create a safe environment by following infection control policies.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Provided direct patient care and assistance to healthcare team members.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
Customer Service Representative
QuikTrip
07.2016 - 07.2017
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Provided top quality control and eliminated downtime to maximize revenue.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered inbound calls, chats and emails to facilitate customer service.
- Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Updated system with order specifics and customer details, preferences, and billing information.
- Developed strong customer relationships to encourage repeat business.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Highschool diploma - Hospitality and Tourism
Justin F. Kimball High School
Dallas, TX05.2015
Some College (No Degree) - Business Administration
Dallas College
Dallas, TXSkills
- Appointment management
- Medical coding
- Insurance verification
- Healthcare compliance
- Office administration
- Office management software
- Strong interpersonal skills
- Administrative support
- Staff scheduling
- Attention to detail
- Office budget management
Certification
- Certified Notary
- First Aid Certified
- CPR Certified
- Phlebotomy Certification
- Patient Care Technician Certification
Timeline
Medical Office Manager's Assistant
Highland Park Spine and Sports Medicine
02.2022 - Current
Patient Care Technician
UT Southwestern
03.2019 - 02.2021
Customer Service Representative
QuikTrip
07.2016 - 07.2017
- Certified Notary
- First Aid Certified
- CPR Certified
- Phlebotomy Certification
- Patient Care Technician Certification
Highschool diploma - Hospitality and Tourism
Justin F. Kimball High School
Some College (No Degree) - Business Administration
Dallas College
Similar Profiles
Jennifer EdwardsJennifer Edwards
Marketing Executive at Princeton Brain, Spine, and Sports MedicineMarketing Executive at Princeton Brain, Spine, and Sports Medicine
Angela GertschAngela Gertsch
Front Office Manager at Florida Sports Orthopedic and Spine MedicineFront Office Manager at Florida Sports Orthopedic and Spine Medicine
Megan Duvall-ReyesMegan Duvall-Reyes
Registered Nurse- Ambulatory Surgery Center at Maryland Spine And Sports MedicineRegistered Nurse- Ambulatory Surgery Center at Maryland Spine And Sports Medicine