Alexis A. Baker

• Collaborated with sales, product management and web development teams to create specific marketing campaigns across multiple platforms.
• Strategically planned, implemented and monitored client's social media content and campaigns using complex editorial calendar.
• Developed marketing content such as blogs, promotional materials and advertisements for social media.
• Analyzed and reported social media and online marketing campaign results.
• Utilized social media marketing tools such as [Software].

• Assist firm partners in the representation of financial institutions.
• Versed in document preparation for complex commercial mortgage loans, asset-based loans, swap transactions, and loan modifications.
• Retrieve and record mortgages, mortgage satisfactions, deeds, and other security instruments.
• Review loan committee memos, term sheets; prepare commitment letters.
• Review, organize, and analyze due diligence documents.
• Develop and maintain positive interactions with lenders, borrower's counsel, seller's counsel, and title companies to facilitate and expedite the loan closing process.
• Prepare post-closing agreements and closing binders at the conclusion of all transactions.
• Ability to meet short closing deadlines while maintaining quality work.
• Coordinate closings/communicate with lenders, borrowers
• Examine deeds, title, survey
• Review real estate contracts
• UCC's
• Manage transaction schedule/deadlines
• Retrieve/manage/review transaction documents necessary to close
• Reviewed and interpreted site plans, maps and blueprints.
• Used public databases such as [Name], [Name] and [Name] to conduct research.
• Organized contracts and closing documents for rentals and purchases.
• Conferred with clients and other involved parties to gather and track case information.
• Managed billable hour tracking, payroll, client invoicing and schedules for [Number]-attorney office.
• Developed and managed up to [Number] [Type] cases over [Timeframe].

• To firm director and retired Supreme Justice of Delaware Family Court
• Experience with divorce, alimony and property division, child custody, child support, PFAs, and related family law matters.
• Knowledge of Delaware family law statutes and Family Court procedure.
• Conducted legal research; participated in client consultations and interviews; collected, organized, and reviewed discovery.
• Variety of legal writing experience, including: Judicial and client correspondence, pleadings, motions, agreements, stipulations, briefs, and settlement offers.
• Trial preparation and courtroom experience: prepared case exhibits and trial notebooks; attended court proceedings; and actively supported attorneys in courtroom during hearings and trials.
• Oversaw trial preparation, including managing briefs, pleadings, notices, motions and discovery.
• Gathered, organized and maintained case files.
• Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw, and print sources.
• Assisted with client interviews using [Skill] and [Skill] and took meticulous notes for inclusion in reports.
• Managed billable hour tracking, payroll, client invoicing and schedules for [Number]-attorney office.
• Researched state statutes, decisions, legal articles, codes and documents. - real estate

• Prepared and updated sprinkler and fire alarm inspection certifications for hospital customers in the Philadelphia area.
• Maintained positive, trusting relationships with customers by providing excellent customer service, continuous communication, and utilizing problem solving skills.
• Worked with company Vice President to roll out new and efficient inspection reporting processes.
• Processed inspection reports, assisted in facilitating service requests, created fire protection certification reports in appropriate turnaround times by creating and implementing organized procedures.
• Created and conducted training program for new administrators and inspectors on inspection reporting processes and requirements.
• Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
• Completed over [Number] cold calls per week to bring in new customers, maintaining [Number]% conversion rate.
• Scheduling
• Liaised between accountholders and various departments, communicating effectively to maintain customer satisfaction and uphold company protocols.
• Serviced accounts on regular basis to propose new products or services and maximize revenue.
• Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
• Introduced new processes to improve account and market tracking, increasing company revenue $[Amount].
• Kept company in compliance with all export standards and international requirements.
• Collaborated with [Job title] to determine company goals and translate goals to individual clients needs.
• Introduced [Software] for [Task] and to improve both client and employee relations.
• Investigated and resolved strategic issues affecting [Type] and [Type] operations.
• Streamlined [Type] processes, optimizing employee output and enhancing overall daily productivity.
• Maintained and organized customer database of over [Number] clients nationwide.
• Planned and led [Number] training sessions to promote sales team professional development and sales goal reinforcement.
• Completed in-depth building inspections to assess safety and check compliance with codes.
• Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.

Regional Visual Merchandising Assistant

• Created interior displays to promote products in alignment with corporate sales objectives.
• Promoted seasonal products and trends to move stock and prepare for incoming inventory.
• Managed aesthetically pleasing displays to showcase company products and increase sales.
• Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
• Developed merchandising strategy to efficiently move overstock.
• Monitored and replenished display inventory and restructured according to available stock.
• Updated floor design for [Number] square foot facility to more effectively present products to patrons.
• Updated pricing and signage to complete product displays and educate customers.

Start month unknown

• Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Advanced to keyholder and assistant manager-in-charge in manager's absence. Gymboree
• Promoted to Assistant Manager after only [Number] months with company.
• Coached team on effective upselling and cross-selling methods.
• Reconciled daily sales transactions to balance and log day-to-day revenue with [Software].
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Performed mandatory audits to enforce compliance in merchandising, inventory and customer service.
• Developed and managed employee schedules, balancing individual requests and requirements with business needs.
• Handled customer service by dealing with complaints, organizing stock and answering customer questions. Estee Lauder
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Served as floating manager-on-duty, MOD, to cover shift shortage.
• Conducted store inventories once per quarter.
• Maintained exceptionally clean, customer-friendly and well-run [Type] department. EL
• Analyzed and interpreted store trends with [Software] to facilitate planning. EL
• Managed scheduling for store shifts to accomplish proper staffing at all times.
• Trained and managed associates in customer service and sales techniques.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• Supervised team of [Number] employees and provided feedback on performance.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
• Rotated merchandise and displays to feature new products and promotions. EL
• Reviewed sales and gross profit reports to determine options for increasing market growth. EL
• Advanced to keyholder and assistant manager-in-charge in manager's absence.
• Analyzed and interpreted store trends with [Software] to facilitate planning.

Months unknown

Temporary store manager promotion

• Month unknown
• Circulated cosmetic department to promptly and politely welcome customers and engage in conversation to assess needs.
• Managed difficult or delicate customer interactions with politeness and professionalism, reaching resolutions promptly and according to store policies.
• Gathered and analyzed sales and performance data to set and strategize on [Timeframe] departmental goals.
• Accumulated [Number]+ clients weekly through one-on-one, personal service.
• Kept detailed records of customer information and services provided to increase return customers by [Number].