Alexis Briana Bernabe
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Elderly Caregiver
Private Home
01.2023 - Current
- Assisted with daily living activities to enhance quality of life for elderly clients.
- Provided companionship and emotional support to promote mental well-being.
- Administered medications as prescribed, ensuring accuracy and compliance.
- Coordinated transportation for medical appointments and social outings.
- Maintained a clean and safe living environment through regular housekeeping duties.
- Monitored health conditions, reporting changes to family members or healthcare providers.
- Developed individualized care plans in collaboration with families and health professionals.
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted disabled clients to support independence and well-being.
Direct Support Professional
Quality of Life Academy
05.2024 - 10.2025
- Assisted individuals with daily living activities to enhance independence and quality of life.
- Collaborated with multidisciplinary teams to develop personalized care plans and interventions.
- Monitored client behaviors and progress, documenting significant changes for team review.
- Implemented recreational activities to promote social skills and community engagement.
- Advocated for clients' needs during meetings with family members and service providers.
- Trained new staff on safety protocols and client care procedures to ensure compliance.
- Provided emotional support and encouragement, fostering a positive environment for clients.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Monitor
Volunteers of America
09.2022 - 12.2024
- Assisted individuals with daily living activities to enhance independence and quality of life.
- Collaborated with multidisciplinary teams to develop personalized care plans and interventions.
- Monitored client behaviors and progress, documenting significant changes for team review.
- Implemented recreational activities to promote social skills and community engagement.
- Advocated for clients' needs during meetings with family members and service providers.
- Trained new staff on safety protocols and client care procedures to ensure compliance.
- Provided emotional support and encouragement, fostering a positive environment for clients.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Private Security Officer
Alliance Private Security
Los Angeles
09.2020 - 12.2022
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to deter and detect suspicious activities or incidents.
- Responded promptly to alarms, emergencies, and incidents requiring immediate action.
- Managed access control for visitors, employees, and contractors at facilities.
- Utilized surveillance equipment to monitor areas and enhance overall security measures.
- Performed regular maintenance checks on all security equipment.
- Confirmed identity of individuals seeking entry into restricted areas.
- Reported any suspicious behavior observed while patrolling the premises.
- Maintained logs of security-related incidents, such as property damage or suspicious activity.
- Addressed customer concerns in a professional manner while enforcing company regulations.
- Patrolled parking lots and garages looking for signs of criminal activity or suspicious persons.
- Escorted employees, visitors, or contractors during their time on the premises.
Custodian
ABM Industries
03.2019 - 12.2021
- Maintained cleanliness and sanitation in designated areas, ensuring compliance with safety standards.
- Operated cleaning equipment, including floor scrubbers and vacuums, to enhance facility appearance.
- Restocked supplies and managed inventory levels to support operational efficiency.
- Performed routine inspections and identified maintenance needs for immediate reporting.
- Implemented improved cleaning techniques that increased overall productivity within the team.
- Led team efforts in special projects, enhancing facility presentation for events and visitors.
- Coordinated with management to develop cleaning schedules addressing high-traffic areas effectively.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Customer Service Representative
Hola Bargain
04.2019 - 11.2020
- Assisted customers with product inquiries and order processing.
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
- Maintained accurate records of customer interactions using CRM software.
- Collaborated with team members to improve service delivery processes.
- Implemented feedback mechanisms to enhance customer experience quality.
- Analyzed customer feedback to identify trends and suggest improvements.
- Managed multiple tasks in a fast-paced environment while maintaining service standards.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
City of Angels
Los Angeles, CASkills
- Personal hygiene assistance
- Documentation and reporting
- Meal preparation
- Compassionate caregiving
- Dementia care
- Activities of daily living
- Emotional support
- Housekeeping
- Patient care
- First aid and safety
- Client documentation
- Alzheimer's support
- Safe patient transportation
- Spanish fluency
- Customer service
- Cleaning and sanitizing
- Trash collection
- Inventory monitoring
- Cleaning expertise
- Critical thinking
- Data entry
- Customer relations
- Call center experience
- Computer proficiency
- Behavior redirection
- Client support
- Health and safety requirements
- Transportation
- Disability awareness
- ADL support
- Team collaboration
- Access control
- Incident reporting
- Emergency response
- Security protocols
- Multi-disciplinary coordination
- Customer relationship management
- Documentation management
- Detail orientation
- Time management
- Professional communication
- General security
- Personnel screening
- Hazardous materials response
- Relationship building and management
- Security screenings
- First aid and CPR certified
- Investigative skills
- Threat management
- Electronic surveillance
- Security guard license
- Shift work experience
- High level of integrity
- Stationary surveillance
Languages
Spanish
Timeline
Direct Support Professional
Quality of Life Academy
05.2024 - 10.2025
Elderly Caregiver
Private Home
01.2023 - Current
Monitor
Volunteers of America
09.2022 - 12.2024
Private Security Officer
Alliance Private Security
09.2020 - 12.2022
Customer Service Representative
Hola Bargain
04.2019 - 11.2020
Custodian
ABM Industries
03.2019 - 12.2021
High School Diploma -
City of Angels