Alexis C. Abraham
Bowling Green,OH
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent athlete relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance athlete engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Manager, Player Services
LPGA
07.2018 - Current
- Accomplish multiple tasks within established timeframes.
- Oversight of Athlete Development efforts including rookie orientation, PODs program, rookie and caddie social events.
- Liaison between the LPGA and the Professional Ladies Tour Caddie Association, and with the International Golf Federation for the 2020 Tokyo Olympics and upcoming 2024 Paris Olympics.
- Maximize performance by monitoring daily activities and mentoring team members.
- Communicate clearly with colleagues, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Plan and budget accurately to provide business with resources needed to operate smoothly.
- Engage with players, caddies, tournament staff frequently, offer assistance, and answer questions to build rapport and retention.
- Resolve player/caddie complaints and discrepancies in prompt and courteous manner.
- Developed extensive tracking plan for LPGA player activities and events.
Coordinator, Social Media
LPGA
01.2016 - 07.2018
- Managed all social media accounts to inform and engage with fans in real-time.
- Set-up, shot and edited post-round interviews on tournament site.
- Increased customer engagement through social media.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Created graphics for low rounds, leaderboard updates, featured players, etc.
- Created monthly analysis of social media pages and write social media plans for upcoming tournaments.
Twirling Instructor
The Twirling Sophisticates
01.2010 - Current
- Certified Twirling Instructor under the Twirling Unlimited Organization.
- Coach twirlers, ages 3-18, beginner to advanced twirling techniques.
- Assist at competitions and performances.
- Monitor twirler progress and provide individualized instruction to meet twirler needs and goals.
- Met needs of different twirlers by adapting teaching materials and methods.
- Provide feedback, guidance and support to twirlers on participation and performance.
Education
Bachelor of Fine Arts - Electronic Media, Sports Administration
University of Cincinnati
Cincinnati, OH04.2014
Skills
- Athlete and Caddie Relationship Management
- Promotional Events
- Athlete Development
- Strategic Networking
- Athlete and Tournament Staff Satisfaction
- Business Operations
- VIP Services
- Operations Support
Timeline
Manager, Player Services
LPGA
07.2018 - Current
Coordinator, Social Media
LPGA
01.2016 - 07.2018
Twirling Instructor
The Twirling Sophisticates
01.2010 - Current
Bachelor of Fine Arts - Electronic Media, Sports Administration
University of Cincinnati