Alexis C Jimenez
Tracy,CA
Summary
Dedicated to creating a great customer experience by delivering quality customer service and attentive care. Eager to learn and always looking to improve. Keen on creating good relations with peers, as well as customers. Committed to having an excellent work experience and coming home satisfied with work performance.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
California Check Cashing Stores
09.2022 - Current
- Assisted in customer inquiries about services and products the company offers, such as pay day loans and cashing all different types of checks.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handling large quantities of cash, ensuring each transaction proceeds with accuracy and great customer service.
- Answered phones in a friendly yet helpful manner, with little to no wait time while multitasking.
- Created profiles and loans with customer's sensitive information such as their social security number and bank information.
Education
High School Diploma -
John C. Kimball High School
Tracy, CA05.2021
Skills
- Customer Service
- Active Listening
- Critical Thinking
- Entering and maintaining customer information in the Point-of-Sale system
- Excellent verbal and written communication skills
- Cash handling
- Creating Loans
Languages
Spanish
Limited Working
Timeline
Customer Service Representative
California Check Cashing Stores
09.2022 - Current
High School Diploma -
John C. Kimball High School
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