Alexis Corinne Kaiser
Northlake
Summary
Proven track record of enhancing Customer Experiences and sales; adept in operational efficiency and building client relationships.
Excelled in upselling and team training, showcasing strong communication and leadership skills.
Actively contributed to community through a passion for volunteer work, embodying teamwork and compassion. Achieved significant sales growth, demonstrating a blend of hard and soft skills.
Overview
5
5
years of professional experience
Work History
Barista
Dutch Bros
08.2022 - 07.2024
- Built loyal clientele through friendly interactions and intentional connections; recognized as employee of the month by leadership
- Recommended products based on solid understanding of individual customer needs and preferences
- Exceeded productivity standards which improved and drove sales
- Continued to develop franchise knowledge working multiple locations based on the needs of the business
- Operated all commerical machines and monitored supply levels to ensure in stock inventory at counter
- Ensured all health and cleanliness standards were maintained at all times
- Trained new team members with positive reinforcement and respectful, encouraging coaching
Beverage Cart Attendant
Windrose Golf Club
11.2020 - 07.2021
- Delivered customer excellence and created a consistent, repeat guest roster during scheduled shifts
- Excelled at upselling customers to increase beverage cart revenue
- Used engaging communication and problem-solving skills to promote long-term guest loyalty
- Served beverage choices according to customer requests; took specialized requests to management to ensure guest requests were met at the club
- Ensured cart was well stocked with guest preferences while on the course
Sales Advisor and Front Desk Lead
Club Pilates Franchise LLC
05.2019 - 07.2021
- Welcomed guests and checked them in for classes using front end POS; transitioned guests to their instructor
- Listened to customer feedback offering solutions to meet their needs
- Increased sales by offering advice on membership options to best meet their lifestyle needs; exceeded goals set by management
- Successful in promoting additional products including branded apparel which drove increased margin and sales
- Scheduled appointments and managed master calendar
Education
Bachelor of Arts - Business Communications
Texas A&M University
College Station, TX05.2024
Skills
- Opening and Closing duties
- Coffee Expertise
- Food Preparation
- POS Systems
- Ordering Procedures
- Menu Memorization
- Up-selling
- Commerical Machine Operation
- Cash Handling
- Soft Selling
- Sales Expertise
- Exceptional Customer Service
- Food Safety Regulations
- Health Code Compliance
- Order Accuracy
- Brand Representation
- Supply Restocking
- Employee Training
- Effective Communication
- Attention to Detail
- Relationship Building
- Reliability
- Time Management Abilities
- Problem-Solving Skills
Accomplishments
Texas A&M University Fish Camp Counselor
March 2021 - August 2023
Immersed the traditions of Texas A&M University into new students
Mentored new students throughout their Freshman year
The Big Event | Texas A&M University
March 2021 - March 2024
Volunteer
Participated in service-oriented activities to promote campus and community unity for the largest one-day student run project in the nation
Timeline
Barista
Dutch Bros
08.2022 - 07.2024
Beverage Cart Attendant
Windrose Golf Club
11.2020 - 07.2021
Sales Advisor and Front Desk Lead
Club Pilates Franchise LLC
05.2019 - 07.2021
Bachelor of Arts - Business Communications
Texas A&M University
Similar Profiles
Riley BakerRiley Baker
Barista at Dutch BrosBarista at Dutch Bros
Jaeden MaesJaeden Maes
Broista at Dutch Bros CoffeeBroista at Dutch Bros Coffee
Kayla MirandaKayla Miranda
Barista at Dutch BrosBarista at Dutch Bros