Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alexis Ison

Beaumont,CA

Summary

Professional customer service expert, adept in delivering tailored solutions and fostering strong client relationships. Known for exceptional team collaboration, adaptability, and driving impactful results. Strong skills in communication, problem-solving, and understanding client needs. Highly reliable and ready to thrive in dynamic environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Client Advisor

Alexander McQueen
08.2023 - Current
  • Excelled in meeting sales targets, contributing significantly to the overall success of the team.
  • Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
  • Documented client interactions accurately in CRM systems for future reference.
  • Collaborated with team members to resolve client inquiries efficiently.
  • Developed strong relationships with clients through effective communication skills.

Sales Associate

Swarovski
01.2018 - 08.2023
  • Engaged customers to understand needs and recommend appropriate products.
  • Maintained comprehensive knowledge of product features and promotions.
  • Processed transactions accurately using point-of-sale systems.
  • Assisted in inventory management through stock replenishment and organization.
  • Collaborated with team members to achieve sales targets consistently.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Floor Key Holder

Tommy Hilfiger
09.2015 - 01.2018
  • Supervised daily operations to ensure compliance with company policies and procedures.
  • Trained and mentored new staff on customer service standards and operational protocols.
  • Developed effective merchandising strategies to enhance product visibility and sales performance.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Implemented loss prevention measures, reducing shrinkage through proactive monitoring.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.

Education

No Degree - Business

Crafton Hills College
Yucaipa, CA
01-2028

Skills

  • Sales and customer service
  • Adaptability
  • Communication
  • Decision Making

Certification

Typing Certificate 57wpm

Languages

Spanish
Limited Working

Timeline

Client Advisor

Alexander McQueen
08.2023 - Current

Sales Associate

Swarovski
01.2018 - 08.2023

Floor Key Holder

Tommy Hilfiger
09.2015 - 01.2018

No Degree - Business

Crafton Hills College

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