ALEXIS J. DUFFY

Primary office coordinator for Dr. Alice Wei's Hepatopancreatobiliary surgery practice

Manage all surgery scheduling including:

• Accurately booking patient surgeries to guarantee proper procurement of surgical supplies and equipment needed for each operation
• Scheduling coordination between other surgeons at the institution for joint cases
• Manage pre-operative appointments including testing, consent and medical clearance
• Final set of eyes on operating room reports pre-operatively ensuring all surgeries are properly booked 24 hours prior

Management of clinical practice including:

• Ability to handle acutely ill patients in stressful situations with a positive demeanor
• Function as the primary point of contact for patients
• Communicate effectively with the clinical team via heavy email communication, phone, and in person
• Schedule and coordinate appointments for patients based on varying factors and other appointments within the institution
• Answering phone calls between other practices within the service to quickly and efficiently triage to the proper clinical team members
• Responding to messages on the patient portal in a timely manner

Management of physician administrative needs:

• Travel and reimbursement
• Management of meetings and calendar
• Tracking proper timing of licensing renewals and medical memberships/societies.

• Lead Care Coordinator of the City Point - Brooklyn location
• Assisted in opening the new clinic location
• Assisted in hiring and training new Care Coordinators
• Managed and maintained all employee schedules
• Point person for company, clinic and physician meetings
• All duties listed below under Care Coordinator.

• Patient navigator: manage and facilitate conversations between interdisciplinary care teams and patients
• Patient/therapist plan of care development
• Maintain accurate documentation, prescriptions, schedule, insurance information and approval/denial/appeals
• Compliance with HIPAA and all state requirements
• Excellent telephone and email communication
• WebPT and MedBridge Proficient.

• Patient facing Physical/Occupational therapy support
• Assist therapists in teaching, demonstrating and correcting therapeutic exercises to patients
• Assist in maintaining proper clinic hygiene
• Maintain clinic inventory and stocking therapy equipment
• CPR Certified.

• Professional musical theater performer on Broadway, Off-Broadway, National tours and regional theaters throughout the United States.
• Served as Dance Captain for 3 National Tours
• BroadwayWorld Awards “Best Actress in a Leading Role” two time nominee