Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexis Johnson

Wanette,OK

Summary

State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Enthusiastic Carhop skilled in safe food handling and creating exceptional guest experiences. People-oriented and focused worker with knowledge of ordering procedures and customer service. Multitasks to deliver exceptional service. High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.

Overview

3
3
years of professional experience

Work History

CNA

Purcell Care Center
12.2023 - Current
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.

Unit Supply Specialist (92Y)

Army National Gaurd
10.2022 - Current
  • Enhanced inventory accuracy by conducting thorough inspections and maintaining detailed records of equipment and supplies.
  • Streamlined supply chain operations for increased efficiency, resulting in faster delivery times and higher satisfaction rates among unit members.
  • Reduced equipment downtime by implementing a proactive maintenance schedule, boosting overall unit performance.
  • Collaborated with other departments to optimize resource allocation, ensuring all units were adequately supplied for missions and training exercises.
  • Conducted regular audits of supply storage areas, maintaining organization and minimizing loss or damage to valuable assets.

CNA

Lexington Loving Care
11.2022 - 12.2023
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.

Carhop Server

Sonic
10.2021 - 11.2022
  • Enhanced customer satisfaction by promptly greeting and efficiently taking orders from patrons.
  • Increased order accuracy by carefully listening to customers'' requests and double-checking orders before delivery.
  • Facilitated a positive dining experience for guests by maintaining a clean and organized outdoor eating area.
  • Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
  • Collaborated with kitchen staff to address any special dietary needs or modifications requested by guests.
  • Handled cash transactions accurately, providing correct change and processing credit card payments securely.
  • Assisted in promoting menu items and daily specials, resulting in increased revenue for the establishment.
  • Resolved customer complaints professionally, demonstrating empathy and understanding of their concerns.
  • Contributed to team success by regularly communicating with coworkers and offering assistance when needed.

Host

Outback Steakhouse
06.2021 - 10.2021
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Education

High School Diploma -

Wanette High School
Wanette, OK
05.2023

Skills

  • Compassion and Empathy
  • Strong Work Ethic
  • Salesmanship
  • Order Accuracy
  • Building rapport
  • Flexibility
  • Excellent customer service
  • Handling Complaints
  • Tactfulness
  • Carrying trays
  • Efficient Delivery
  • Maintaining Appearance
  • Food preparation assistance
  • Promoting Specials
  • Food safety awareness

Languages

English
Native or Bilingual

Timeline

CNA

Purcell Care Center
12.2023 - Current

CNA

Lexington Loving Care
11.2022 - 12.2023

Unit Supply Specialist (92Y)

Army National Gaurd
10.2022 - Current

Carhop Server

Sonic
10.2021 - 11.2022

Host

Outback Steakhouse
06.2021 - 10.2021

High School Diploma -

Wanette High School

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