Alexis (Lexi) Mivshek
Fort Collins,CO
Summary
Highly motivated and versatile professional with extensive experience in customer service, event coordination, and performance. Proven track record of delivering exceptional guest experiences in fast-paced, high-volume environments. Skilled in communication, problem-solving, and team collaboration, with a strong ability to adapt to various roles and responsibilities. Recognized for creativity, attention to detail, and a commitment to fostering positive and memorable interactions. Academically driven and an active participant in campus organizations and community initiatives, showcasing leadership, teamwork, and a dedication to making a positive impact. Balances academic commitments with extracurricular activities, developing excellent time management and organizational abilities.
Seeking to leverage my diverse skill set, academic knowledge, and passion for customer service in a dynamic and challenging role, contributing to organizational success and personal growth.
Overview
9
9
years of professional experience
Work History
*UPCOMING* Disney College Program Participant
The Walt Disney Company
05.2024 - Current
- Hand selected through a highly competitive process to participate in the prestigious and globally acknowledged Disney College Program, demonstrating strong leadership and customer service skills.
- Deliver exceptional guest service in a fast-paced, high-volume environment, consistently exceeding performance standards and guest satisfaction metrics.
- Gain extensive knowledge of Disney's operational standards and practices, contributing to a seamless and magical guest experience.
- Rotate through various roles, including attractions, merchandise, and food & beverage, showcasing versatility and adaptability.
- Receive multiple guest commendations and recognition from supervisors for outstanding performance and dedication.
- Collaborate with a diverse team of Cast Members from around the world, enhancing cross-cultural communication and teamwork skills.
- Complete specialized training and development courses, focusing on hospitality, leadership, and Disney heritage.
- Assist in the coordination and execution of special events, contributing to memorable guest experiences and event success.
- Demonstrate strong problem-solving abilities, handling guest inquiries and issues with professionalism and poise.
- Foster a positive and inclusive environment, upholding Disney's commitment to creating a welcoming and magical atmosphere for all guests.
Nanny/Babysitter/Childcare Expert
Self-Employed
02.2015 - Current
- Care for children for extended periods of time, making sure
Sales Associate
Jennifer Little, HEYDAY Inc.
12.2023 - 12.2023
- Delivered personalized customer service, assisting clients with product selection, styling advice, and purchases to enhance their shopping experience.
- Managed store operations independently during shifts, including opening and closing procedures, cash register management, and daily sales reporting.
- Maintained an organized and visually appealing store layout, including merchandising and restocking inventory.
- Developed strong product knowledge to effectively communicate features and benefits to customers, driving sales and repeat business.
- Handled customer inquiries, returns, exchanges, and complaints professionally, ensuring high levels of customer satisfaction.
- Utilized point-of-sale (POS) systems for transactions, inventory tracking, and data entry, ensuring accuracy and efficiency.
- Conducted regular inventory checks and assisted with ordering and receiving new stock.
- Contributed to marketing efforts by managing social media accounts and creating in-store displays to promote new arrivals and sales events.
- Ensured compliance with all store policies, procedures, and health and safety regulations.
Donut Shop Associate and Representative
Peace, Love, And Little Donuts LLC
05.2022 - 08.2022
- Provided exceptional customer service, ensuring a welcoming and positive experience for all patrons.
- Efficiently managed daily operations including cash register transactions, inventory restocking, and maintaining cleanliness standards.
- Prepared and decorated a variety of donuts and beverages, ensuring high-quality and visually appealing products.
- Assisted in the training of new employees, promoting teamwork and adherence to company policies and procedures.
- Handled customer inquiries and resolved complaints in a professional and timely manner, enhancing customer satisfaction and loyalty.
- Contributed to increased sales through effective upselling of products and promotions.
- Ensured compliance with health and safety regulations, including proper food handling and sanitation practices.
- Collaborated with team members to achieve daily sales goals and operational efficiency.
Education
Current Student - Marketing, Anticipated Minor in Public Relations
The University of Wyoming
Laramie, WY05.2027
High School Diploma -
The Fort Collins High School
Fort Collins, CO05.2023
Skills
- Customer Service Excellence: Proven ability to deliver exceptional service, enhance customer satisfaction, and build lasting relationships
- Communication: Strong verbal and written communication skills, adept at conveying information clearly and effectively
- Team Collaboration: Experienced in working collaboratively with diverse teams, fostering a positive and productive work environment
- Adaptability: Quick learner who thrives in dynamic, fast-paced environments and can handle multiple roles and responsibilities
- Problem-Solving: Skilled in identifying issues, generating solutions, and resolving conflicts efficiently and professionally
- Time Management: Excellent organizational skills with the ability to prioritize tasks, meet deadlines, and manage time effectively
- Event Coordination: Experience in planning and executing events, ensuring smooth operations and memorable guest experiences
- Performance & Entertainment: Skilled performer with the ability to stay in character, engage with children, and create magical, memorable experiences
- Customer Interaction: Expertise in interacting with children and families, providing exceptional service and ensuring a positive experience for all guests
- Event Coordination: Experienced in planning and executing themed parties and events, including managing schedules, activities, and guest interactions
- Storytelling: Strong storytelling skills, able to captivate and entertain audiences through engaging narratives and character portrayal
- Creativity: Innovative in developing fun and interactive activities tailored to party themes and guest preferences
- Safety Awareness: Knowledgeable in maintaining a safe environment for children and adhering to safety protocols during events
Accomplishments
- Fort Collins High School Director's Award - Recognized for distinguished achievement in choir at Fort Collins High School throughout all four years.
- Fort Collins High School Student Council Representative, August 2019-May 2023
- Fort Collins High School National Honor Society Member August 2021 - May 2023
- Fort Collins High School Tower Theater Representative August 2019 - May 2023
- Fort Collins High School Music Program Representative, August 2019 - May 2023
Affiliations
- Chi Omega Women's Fraternity
- Cowboy Country Swing Club
Timeline
*UPCOMING* Disney College Program Participant
The Walt Disney Company
05.2024 - Current
Sales Associate
Jennifer Little, HEYDAY Inc.
12.2023 - 12.2023
Donut Shop Associate and Representative
Peace, Love, And Little Donuts LLC
05.2022 - 08.2022
Nanny/Babysitter/Childcare Expert
Self-Employed
02.2015 - Current
Current Student - Marketing, Anticipated Minor in Public Relations
The University of Wyoming
High School Diploma -
The Fort Collins High School
Similar Profiles
Dr. Christie Mills-BrownDr. Christie Mills-Brown
Senior Director of A&R at The Walt Disney Company,Walt Disney AnimationSenior Director of A&R at The Walt Disney Company,Walt Disney Animation
FRANCESCA FASCETTIFRANCESCA FASCETTI
Senior Manager, Scripted Development at Disney+ / The Walt Disney CompanySenior Manager, Scripted Development at Disney+ / The Walt Disney Company
Niranjana N TNiranjana N T
Channel Sales Executive - Advertising Sales at The Walt Disney Company India | Disney StarChannel Sales Executive - Advertising Sales at The Walt Disney Company India | Disney Star