Alexis Lucas
Bellflower ,CA
Summary
Highly enthusiastic Assistant Project Manager, with +5 years of diverse background in customer service. With my high energy and excellent organization skills, I'm dedicated to providing legendary team and customer service.
Overview
8
8
years of professional experience
Work History
Assistant Project Manager
Blink Network LLC
09.2019 - Current
- Overseeing all West Coast Ev Charger Installation Projects
- Applying for rebate and grant funds
- Keeping detailed track of site assessment tracker
- Making final payments to contractors
- Constant data entry and filing client confidential information
- Scheduling weekly meetings/conference calls
- Supported senior managers and department leaders by completing projects and problem resolution.
Lead CSR
David’s Bridal
09.2024 - Current
- Mentored team members to enhance customer service skills and store moral.
- Resolved escalated customer issues, providing effective solutions in high-pressure situations.
- Led customer service team to enhance service delivery and improve client satisfaction.
- training materials to standardize employee knowledge and performance.
- Opening/Closing store
- Insuring all calls have been made to customer regarding delivery date
- Over seeing floor management duties and coaching.
Level 2 Claims Adjuster
Automobile Club of Southern California
06.2018 - 09.2019
- Open/Closing 100 claims monthly
- Established liability
- Obtain recorded statements and police reports
- Establish documents and update file to records
- Multitasking between phone calls and computer screens
- Issuing/negotiating payments with tow yards
Education
Venice High School
Venice, CA2012
Timeline
Lead CSR
David’s Bridal
09.2024 - Current
Assistant Project Manager
Blink Network LLC
09.2019 - Current
Level 2 Claims Adjuster
Automobile Club of Southern California
06.2018 - 09.2019
Venice High School