ALEXIS M. TORRES
Bronx `,NY
Summary
Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations.
Overview
6
6
years of professional experience
Work History
Human Resources Assistant
Winfield Security
01.2022 - Current
- Effectively manage and organize time and projects based on priority and demand with continuous follow-up
- Ensured files are in compliance with agency guidelines regarding new hires, employee terminations, pay raises, transfers/promotions, disciplinary actions, and performance management
- Assisted compliance with conducting audits of all areas of HR compliance, including I-9's, NYS security guard registry, NYS licensing paperwork, all contract specific requirements ( such as medicals, drug tests, additional BG check requirements, Etc.).
- Screened applicant resumes and coordinated both phone and in-person interviews.
Scheduling Manager
Knight Security
06.2021 - 01.2022
- Took a proactive role in communicating with the client and meeting their needs; meet with regularly, listen to issues, provide security and technical expertise and solutions , ensure complete customer satisfaction
- Managed a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support
- Managed all account-specific employment practices including performance management and reviews, discipline, and complaint investigations.
- Coordinated necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service
Administrative Assistant |, Payroll Administrator
Arrow Security
06.2020 - 06.2021
- Prepared/respond to payroll-related questions from both employees and internal staff, processed weekly payroll for over 1000+ employees in an efficient and accurate manner
- Managed the whole onboarding process, ensuring that all pre- employment processes and forms were completed accurately
- Maintained weekly check distribution list, sort, merge and distribute checks and direct deposit vouchers.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
Dispatcher
Madison Security Group
01.2018 - 06.2020
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance
- Coordinated the daily schedules and assignments of supervisory staff; briefs supervisors on changes to post schedules and new Security Officer schedules
- Maintained site coverage at all times; tracks requests for time off to ensure site coverage; responds to emergency situations, call-outs, and absences.
- Assisted with finding coverage for any open shifts, including call outs, no call/no shows
Education
High School Diploma -
Lake Worth Community High School
Lake Worth, FL06.2016
Skills
- Valiant
- Winteam
- Scheduling
- Customer Service
- Attention To Detail
- Organization Skill
- Employee Relations
- Administrative Support
Timeline
Human Resources Assistant
Winfield Security
01.2022 - Current
Scheduling Manager
Knight Security
06.2021 - 01.2022
Administrative Assistant |, Payroll Administrator
Arrow Security
06.2020 - 06.2021
Dispatcher
Madison Security Group
01.2018 - 06.2020
High School Diploma -
Lake Worth Community High School