Alexis N. Mandigo
Floresville,TX
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
9
9
years of professional experience
Work History
Executive Administrative Assistant
Rk Group
02.2021 - 08.2023
- Handled confidential and sensitive information with discretion and tact.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Developed and maintained automated alert systems for important deadlines.
- Filed paperwork and organized computer-based information.
- Updated and maintained confidential databases and records.
- Volunteered to help with special projects of varying degrees of complexity.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Defined clear targets and objectives and communicated to other team members.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Routed correspondence to facilitate timely communication between team members, customers and vendors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Researched and compared travel and hotel accommodations to identify best option for travel need.
- Assisted with meeting and event planning activities.
- Kept manager informed of ongoing, unresolved travel issues.
- Reserved airline, car and hotel tickets for employees.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Generated reports on travel trends and customer feedback to inform business goals.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution.
- Evaluated financial records to detect errors and discrepancies.
Front Desk Associate
TruFit Athletics Club
09.2018 - 12.2018
- Championed promotional products to achieve sales goals Ø
- Interfaced with customers to determine purchasing needs, and recommended additional products Ø
- Exceeded customer expectations by educating them on product options Ø
- Facilitated stock management and inventory, conducting routine inventory audits and cycle counts Ø
- Received and processed cash and credit payments Ø
- Served multiple customers simultaneously in a fast-paced environment Ø
- Maintained adherence to all store policies and procedures
Group Leader
Big Event, Texas A&M University
01.2016 - 01.2018
- For one of the largest single service day events in the country (30,000 participants annually) Ø
- Organized and recruited members for my volunteer team Ø
- Provided community services to families in need as assigned which included: o Repainting a bathroom o Building a new wooden fence o Planting a new garden and trees
Filing Clerk
Surlean Foods
06.2016 - 07.2016
- Maintained a clean and organized office and working environment Ø
- Protected confidential company records Ø
- Appropriately labeled files following retention and disposal schedules and prepared files for disposal Ø
- Checked and categorized incoming materials Ø
- Collected, sorted, prepared and digitized documents and accurately labeled documents within electronic systems for optimized retrieval Ø
- Duplicated file contents using technical procedures Ø
- Enter paperwork into an electronic system either by data entry or by using optical scanners
Library Assistant
Floresville North Elementary
01.2015 - 06.2015
- Acknowledged customer issues and resolved their problems quickly and efficiently Ø
- Assisted clients in understanding their available options and helped them select the right service plans for their needs Ø
- Communicated expectations and curriculum requirements to reinforce classroom goals
- Volunteer Service
Education
Bachelor of Science -
Texas A&M University College of Education and Human Development
Skills
- Skills Summary
- Collaborative
- Problem-solving abilities
- Travel Arrangement Coordination
- Results driven
- Adaptable
- Networking abilities
- Goal-oriented
Timeline
Executive Administrative Assistant
Rk Group
02.2021 - 08.2023
Front Desk Associate
TruFit Athletics Club
09.2018 - 12.2018
Filing Clerk
Surlean Foods
06.2016 - 07.2016
Group Leader
Big Event, Texas A&M University
01.2016 - 01.2018
Library Assistant
Floresville North Elementary
01.2015 - 06.2015
Bachelor of Science -
Texas A&M University College of Education and Human Development
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