Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Alexis Porter

Destin,FL

Summary

Dedicated and detail-oriented professional with over 6 years of experience in customer service, front desk management, and administrative support. Skilled in providing exceptional guest experiences, managing POS systems, and coordinating schedules in fast-paced environments. Proven ability to resolve customer inquiries efficiently while maintaining a welcoming and organized atmosphere. Eager to leverage strong communication and organizational skills to enhance the client experience.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Ambassador

Lush Cosmetics
04.2025 - 05.2025
  • Delivered exceptional customer service by engaging customers within seconds of store entry, providing personalized product recommendations, and conducting hands-on demonstrations to enhance shopping experiences.
  • Educated customers on fresh, handmade cosmetics, ethical sourcing, and sustainability to drive informed purchasing decisions and promote Lush's values.
  • Achieved sales targets through proactive upselling and suggestive selling techniques, contributing to store revenue growth.
  • Maintained a vibrant, organized store environment by restocking merchandise, creating visually appealing displays, and ensuring cleanliness.
  • Operated cash registers with accuracy, processing transactions and handling customer inquiries to ensure seamless checkout experiences.
  • Prepared and distributed product samples to encourage customer engagement and repeat visits, leveraging product testing to enhance sales pitches.

Waitress/Hostess/Busser

Island Wing Company
03.2024 - 01.2025
  • Delivered exceptional customer service by greeting guests, taking orders, and ensuring timely delivery of services.
  • Managed seating arrangements and reservations, optimizing guest flow during peak hours.
  • Utilized POS systems for accurate cash handling and transaction processing.
  • Maintained a clean and organized dining area, enhancing the overall guest experience.
  • Demonstrated strong time management and communication skills in high-stress situations.

Lead Product Designer, Social Media Manager

alexisreneemade
01.2020 - 12.2024
  • Managed customer inquiries and orders via social media, ensuring timely communication.
  • Developed organizational systems for order processing and delivery tracking.
  • Created engaging content using Canva, enhancing brand visibility.

Assistant/Filer

Robins Chiropractic Clinic
01.2020 - 10.2022
  • Organized and maintained patient records, ensuring accurate filing, retrieval, and storage of physical and electronic medical files in compliance with HIPAA regulations.
  • Processed incoming and outgoing patient documentation, including intake forms, treatment notes, and insurance claims, to support seamless office operations.
  • Updated and audited electronic medical records (EMR) systems, verifying data accuracy and confidentiality to maintain high standards of patient care documentation.
  • Assisted with file preparation for patient appointments, pulling relevant records and ensuring chiropractor access is up-to-date.
  • Supported front desk operations by responding to patient inquiries about records and assisting with basic administrative tasks during peak hours.
  • Maintained a clean and organized filing area, implementing labeling and categorization systems to enhance document accessibility.

Team Member/Sales Associate

Kirkland's
02.2016 - 05.2017
  • Provided outstanding customer service, assisting clients with inquiries and returns.
  • Operated POS systems for credit card transactions and managed cash handling.
  • Maintained a tidy sales floor and organized displays to improve customer engagement.
  • Handled incoming calls with professionalism and phone etiquette.

Front Desk Receptionist

Holiday Inn Express and Suites
02.2015 - 05.2015
  • Managed front desk operations, including guest check-ins, checkouts, and information organization using computer systems.
  • Handled confidential customer information with discretion and professionalism.
  • Resolved customer complaints and issues promptly, ensuring high satisfaction rates.
  • Processed transactions accurately via POS systems and assisted coworkers with overflow tasks.
  • Maintained a clean and welcoming reception area, contributing to a positive first impression.

Waitress/Hostess

Southern Comfort
07.2014 - 02.2015
  • Greeted and seated guests promptly, creating a warm and inviting atmosphere.
  • Managed cash and POS transactions with precision during high-volume shifts.
  • Addressed customer concerns professionally, ensuring a pleasant dining experience.
  • Collaborated with team members to maintain efficient service flow.

Education

Some College Courses - Interior Design & Business

Middle Georgia State College
11.2018

Skills

  • Customer Service Excellence
  • Front Desk Operations
  • POS Systems & Cash Handling
  • Communication & Phone Etiquette
  • Organizational Skills
  • Computer Proficiency
  • Problem Solving

Certification

Driver's License, 10/01/17, Present

Additional Information

Flexible availability, Passionate about creating a calming and welcoming environment for clients.

Timeline

Sales Ambassador

Lush Cosmetics
04.2025 - 05.2025

Waitress/Hostess/Busser

Island Wing Company
03.2024 - 01.2025

Lead Product Designer, Social Media Manager

alexisreneemade
01.2020 - 12.2024

Assistant/Filer

Robins Chiropractic Clinic
01.2020 - 10.2022

Team Member/Sales Associate

Kirkland's
02.2016 - 05.2017

Front Desk Receptionist

Holiday Inn Express and Suites
02.2015 - 05.2015

Waitress/Hostess

Southern Comfort
07.2014 - 02.2015

Some College Courses - Interior Design & Business

Middle Georgia State College

Similar Profiles

CREATE PROFILE
Alexis Porter