ALEXIS ROBINSON
Mobile,AL
Summary
Highly experienced, organized and detail-oriented administrative professional with experience providing executive-level support. Skilled in developing and maintaining efficient office operations and streamlining administrative processes. Possess excellent organizational, communication and multitasking skills, as well as strong proficiency in MS Office Suite. Proven ability to work independently and collaboratively in a fast-paced environment to exceed expectations. Dedicated professional maintains and organizes large amounts of client, lead and company information. Team player works with sales representatives by relaying important information, coordinating calendars and assisting with travel requirements. Expertly handles submitted orders, invoices, and clerical work for company.
Overview
13
13
years of professional experience
Work History
SALES ADMINISTARTIVE ASSISTANT
Marriot Hotel
Mobile, Alabama
05.2025 - Current
- Drafted contracts between domestic companies and international customers.
- Reviewed documentation such as contracts, invoices, purchase orders.
- Organized production paperwork including contracts, releases, and invoices.
- Reviewed contracts before submission to ensure accuracy.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
ADMINISTRATIVE ASSISTANT
Five Star Breaktime Solutions
Mobile, Alabama
08.2024 - Current
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Monitored daily operations in order to ensure efficient workflow processes were being followed.
- Established professional and collaborative working relationships with company associates and external parties.
- Created spreadsheets using advanced formulas and functions to analyze large datasets.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
ORDER PROCESSOR
Conde Systems
Mobile, Alabama
01.2021 - 05.2024
- Processed orders for accuracy and timeliness, meeting customer satisfaction.
- Managed incoming orders, ensured proper documentation and compliance with company policies.
- Utilized computer software to input and track orders in a timely and organized manner to ensure seamless order processing workflow.
- Collaborated with sales and shipping departments.
CASHIER
Lowe's
Mobile, Alabama
01.2019 - 01.2021
- Proficient in handling cash transactions with accuracy and speed.
- Excellent customer service skills with a friendly and positive attitude.
- Skilled in operating point-of-sale systems and processing various payment methods.
- Prior experience in handling returns, refunds, and exchanges efficiently.
SALES REPRESENTATIVE
Cricket Wireless
Mobile, Alabama
01.2016 - 01.2019
- Successfully met or exceeded sales targets consistently through effective communication and negotiation skills.
- Developed and maintained strong relationships with clients through trust and exceptional customer service.
- Provided timely resolutions to technical issues for customers, ensuring satisfaction and retention.
- Conducted comprehensive troubleshooting to diagnose and resolve software and hardware problems efficiently.
OFFICE ASSISTANT
Spherion Staffing Service
Mobile, Alabama
01.2013 - 01.2016
- Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Skilled in handling multiple phone lines and managing effectively.
- Experienced in calendar management and scheduling appointments.
- Strong organizational skills and attention to detail in administrative tasks.
- Skilled in using data entry software to input information quickly and accurately.
- Experience in maintaining data integrity and confidentiality while entering sensitive information.
Education
HIGH SCHOOL DIPLOMA - COMPLETED COURSEWORK TOWARDS
C.F. Vigor High School
Skills
- Multi-line phone systems
- Detail-oriented
- Documentation review
- Order processing
- Invoice management
- Contract review
- Month-end reporting
- Calendar management
- Microsoft office
- Invoice processing
- Email management
- Microsoft Office
- Communication skills
- Problem solving
- Customer service
- Organization
- Time management
- Administrative support
- Pay close attention to detail
- Data entry accuracy
- Microsoft Excel
- Contract drafting
References
References available upon request.
Timeline
SALES ADMINISTARTIVE ASSISTANT
Marriot Hotel
05.2025 - Current
ADMINISTRATIVE ASSISTANT
Five Star Breaktime Solutions
08.2024 - Current
ORDER PROCESSOR
Conde Systems
01.2021 - 05.2024
CASHIER
Lowe's
01.2019 - 01.2021
SALES REPRESENTATIVE
Cricket Wireless
01.2016 - 01.2019
OFFICE ASSISTANT
Spherion Staffing Service
01.2013 - 01.2016
HIGH SCHOOL DIPLOMA - COMPLETED COURSEWORK TOWARDS
C.F. Vigor High School