Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Correctional Officer
St. Louis City Justice Center
Saint Louis, MO
01.2023 - Current
Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
Responded to emergency situations such as riots or disturbances with appropriate force measures.
Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Inbound Sales Representative
Spectrum
Saint Louis, MO
12.2020 - 01.2023
Developed creative strategies for upselling and cross-selling products and services.
Identified customer needs and recommended products accordingly.
Built strong relationships with customers through excellent service delivery.
Mail Handler
United States Postal Service, USPS
Saint Louis, MO
10.2017 - 12.2020
Ensured that all parcels were packed properly before shipping out of facility.
Processed large volumes of paperwork including invoices and manifests.
Organized outgoing mail into designated bins according to postal regulations.
Psychiatric Technician
St Louis Psychiatric Rehabilitation Center
Saint Louis, MO
10.2014 - 10.2017
Ensured that all safety protocols were followed at all times while caring for patients in a residential setting.
Provided direct patient care and monitored patients' physical, mental, and emotional status.
Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
Education
High School Diploma -
Webster Groves High School
St Louis, MO
05-2012
Skills
Verbal Communication
Leadership
Time Management
Adaptability
Teamwork
Customer Service
Problem Solving
Emergency Response
Negotiation
Safety Procedures
Relationship Building
Persuasive Communication
Timeline
Correctional Officer
St. Louis City Justice Center
01.2023 - Current
Inbound Sales Representative
Spectrum
12.2020 - 01.2023
Mail Handler
United States Postal Service, USPS
10.2017 - 12.2020
Psychiatric Technician
St Louis Psychiatric Rehabilitation Center
10.2014 - 10.2017
High School Diploma -
Webster Groves High School
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