Alexis S. Nolley
Covington,Ga
Summary
Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value projects with excellent planning competencies. Skilled at identifying problems and providing solutions. Excels through mentoring, training, and empowering team to excel in performance.
Overview
8
8
years of professional experience
Work History
Volunteer
Faith Of Jesus Ministries Community Pantry
06.2020 - Current
- Plan, host, and assist community outreach events every 2-3 months, year-round
- Service over 1,000 members of the community annually to receive needed resources
- Hosted and assisted over 60+ community outreach events
- Built partnerships with Walmart, Dollar General, Newton County Omega Psi Phi fraternity, Livingston Elementary, Eastside High, and other church organizations to service members, develop support, and gain greater attention for important issues.
- Communicated with stakeholders to receive and budget grants and donations to help expand the non-profit organization
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Underwent and developed volunteer training programs to teach the best practices
- Host team meetings to understand, support, and organize various community needs.
- Used strong interpersonal communication skills to inform volunteer members of upcoming events and volunteer opportunities
- Maintained clean, neat, and operational facilities to service needs by the FOJM community pantry.
CHILD CARE
Faith Of Jesus Ministries Learning Center
06.2017 - 01.2020
- Quality Rated by the State of Georgia
- Educated children between six months to 12 years of age.
- Hosted four public events and organized over 100 small group activities
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Attended approved training and continuing education courses to maintain certifications.
- Engaged with parents and families to build positive relationships for children to thrive.
- Managed program paperwork and child records to comply with state requirements.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Resolved conflicts and administered corrective action to foster positive experience for children and staff.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Executed marketing plan and promoted positive image to achieve enrollment goals.
Assistant Manager and Receptionist
Serenity Salon And Nail Boutique
06.2015 - 07.2016
- Ensured excellent customer service by greeting and assisting customers in a positive and approachable manner
- Answered questions and resolved customer inquiries and concerns
- Efficiently assisted over 100 customers daily
- Provided general administrative support to staff members
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increased accuracy, and reduced discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Bachelor of Science - Psychology
Kennesaw State University (School of Liberal Arts)
Kennesaw, GA12.2023
Hospitality And Tourism
GEORGIA PIEDMONT COLLEGE
Covington, GA05.2017
Skills
- SKILLS & ABILITIES
- Contract Development and Management
- Cross-Functional Collaboration
- Managing Files and Records
- Programming Languages
- Project Planning
- Time Management
- Project Deadlines
- Team Bonding
- Cross-Training Skills
Timeline
Volunteer
Faith Of Jesus Ministries Community Pantry
06.2020 - Current
CHILD CARE
Faith Of Jesus Ministries Learning Center
06.2017 - 01.2020
Assistant Manager and Receptionist
Serenity Salon And Nail Boutique
06.2015 - 07.2016
Bachelor of Science - Psychology
Kennesaw State University (School of Liberal Arts)
Hospitality And Tourism
GEORGIA PIEDMONT COLLEGE
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