Alexiss Synagogue
Buffalo
Summary
Experienced customer service professional with a proven track record in effectively managing financial transactions, restocking merchandise, and delivering exceptional customer service. Recognized for maintaining clean and organized work areas to create a professional and inviting atmosphere. Skilled at actively listening to customer needs, paying close attention to details, resulting in accurate and personalized assistance.
Overview
4
4
years of professional experience
Work History
Front End Associate
Sam's Club
09.2023 - 12.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Helped customers complete purchases, locate items, and join reward programs
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise
- Worked flexible schedule and extra shifts to meet business needs
- Answered questions about store policies and addressed customer concerns
- Reduced instances of shoplifting by vigilantly monitoring store floor and working closely with security
- Used in-store system to locate inventory and place special orders for customers
- Monitored customers for signs of security concerns and escalated issues to management.
- Facilitated cash, check and credit transactions on cash register with 100% accuracy.
Admissions Attendant
Billy Beez
01.2023 - 07.2023
- Refused admittance to persons without tickets or passes
- Assisted patrons by giving directions to places inside or outside venue
- Greeted guests and scanned tickets upon entry to venue
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs
- Sold admission, processed payments, and issued tickets
- Greeted customers with smile and provided friendly, knowledgeable service
- Excellent communication skills, both verbal and written
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
Customer Service Representative
Family Dollar
07.2022 - 01.2023
- Helped customers locate products and checked store system for merchandise at other sites
- Helped customers complete purchases, locate items and join reward programs
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Issued receipts and processed refunds, credits or exchanges
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Supported loss prevention goals by monitoring shopper behavior
- Answered questions about store policies and addressed customer concerns
- Used POS system to process sales, returns, online orders and gift card activations
- Supported efficient and timely replenishment of sales floor merchandise
- Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Maintained clean sales floor and straightened and faced merchandise.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Associate
The Children's Place
10.2019 - 01.2022
- Helped customers locate products and checked store system for merchandise at other sites
- Helped customers complete purchases, locate items and join reward programs
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Issued receipts and processed refunds, credits or exchanges
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Supported loss prevention goals by monitoring shopper behavior
- Answered questions about store policies and addressed customer concerns
- Used POS system to process sales, returns, online orders and gift card activations
- Supported efficient and timely replenishment of sales floor merchandise
- Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention
- Maintained clean sales floor and straightened and faced merchandise.
Education
GED -
Hutchinson Central Technical High School
Buffalo, NY06.2019
Skills
- Time Management
- Engaging with Diverse Customers
- Store Policies and Procedures Enforcement
- Customer service expertise
- Strong attention to detail
- POS systems expert
- Retail store support
- Sales expertise
- Multi-tasking strength
- Problem-solving skills
- Cash Handling Accuracy
- Teamwork and Collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteImportant To Me
Work-life balanceFlexible work hoursTimeline
Front End Associate
Sam's Club
09.2023 - 12.2023
Admissions Attendant
Billy Beez
01.2023 - 07.2023
Customer Service Representative
Family Dollar
07.2022 - 01.2023
Sales Associate
The Children's Place
10.2019 - 01.2022
GED -
Hutchinson Central Technical High School