Alexis Stevens

• Managed caseload of 8 to 12 juvenile offenders.
• Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
• Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status
• Transported juveniles between detention centers, schools and medical institutions.
• Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
• Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
• Participate in regular supervision and continued education to maintain professional competence and ethical standards.

01/03/2022 - Present

• Provide strength-based, trauma-informed, intensive case management services to youth involved in the juvenile justice system, managing an average caseload of 8 to 10 individuals.
• Implement collaborative services that adopt a wraparound approach to strengthen protective factors, enhance emotional regulation, and support educational and vocational objectives, to help youth achieve a safe and successful future
• Conduct sessions with clients and their families in their homes and various community settings, delivering individualized services that focus on strengthening relationships, addressing trauma, strengthening family relationships, and fostering positive community connections
• Ensure comprehensive and prompt documentation, including court reports, assessments, service plans, and service notes, utilizing a web-based client services platform.
• Collaborate with educational and workforce readiness programs, local probation departments, court personnel such as lawyers, assistant state's attorneys and judges, juvenile detention personnel as well as mental health and substance abuse treatment providers
• Participate in an on-call after-hours crisis rotation

Family Counselor: 01/29/2020 - 01/02/2022

• Provide crisis intervention, follow-up stabilization services, and short-term counseling and case management to youth aged 11-23 and their families.
• Coordinate services with other relevant providers, develop suitable referral plans, and complete comprehensive and timely documentation, including assessments and service notes, through a web-based client services platform.
• Participate in an on-call after-hours crisis response rotation; provide after-hours support to remote field staff on a scheduled on-call basis.

Beginning as a security officer and advancing to positions such as shift supervisor, site supervisor, and field supervisor

• Supervised and assisted at a local church to ensure the safety and security of the facility while providing support to individuals experiencing homelessness.
• Managed the distribution of essential items such as food, hygiene supplies, and warm clothing to those in need.
• Engaged in meaningful conversations and employed active listening skills to better understand and support individuals experiencing homelessness.
• Collaborated with and helped homeless LGBTQI+ individuals connect with resources within the community.
• Assist with at least 15 different remotely managed accounts by fulfilling on-site responsibilities, ensuring adherence to security protocols, and conducting training sessions for new employees
• Interact productively with numerous clients and colleagues while upholding a professional demeanor and addressing any concerns or issues that may arise
• Supervise and mentor at least 30 security personnel, ensuring compliance with established procedures and the maintenance of high-security standards
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• Address the physical and emotional needs of at least 12 youths in the Girl's Intensive Care Unit while promoting a positive group living environment.
• Completed clear and concise documentation of youth behavior and actions.
• Utilize verbal de-escalation techniques to manage youth behavior effectively, employing safe crisis management practices without resorting to therapeutic holds