ALEXIUS BEASLEY
Memphis,TN
Summary
Detail-oriented professional with extensive experience in customer service, data entry, and administrative support within healthcare settings. Demonstrates a strong ability to manage complex databases, ensure HIPAA compliance, and enhance team efficiency. Proven track record in improving workflow processes and delivering high-quality support to clients and team members.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
Work History
Data Entry Clerk
PRECISION LIFE SCIENCES
08.2023 - Current
- Maintained data entry requirements by following data program techniques and procedures.
- Assist in the preparation of claims and denial reports, ensuring accuracy and compliance with company policies
- Respond to inquiries from clients and team members via phone and email, providing exceptional customer service and support
- Performed data entry tasks and maintained accurate records of client interaction.
- Secured essential information and data by running database backups.
- Identified and corrected data entry errors to prevent duplication across systems.
- Reviewed data for deficiencies or errors, corrected any incompatibilities and checked output.
Administrative Assistant
GIBSON COMPANIES INC.
01.2023 - 04.2024
- Provided administrative support to team members and clients, including scheduling meetings and preparing documents, and enrollment
- Managed database systems containing customer contact information.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Customer Service Representative
INTERSTATE BLOOD BANK
08.2022 - 01.2023
- Serve as the first point of contact via phone and email for donors and patients, providing exemplary customer service and addressing inquiries regarding services, donating blood, patient support, and appointments
- Schedule and confirm patients' appointments, ensuring efficient use of providers' time and minimizing wait times
- Assist patients with registration inquiries, verifying account information and facilitating a seamless enrollment process
- Maintain accurate patient and donor records, and documentation in compliance with HIPPA regulations.
- Implemented office procedures that improved workflow efficiency, reducing patient wait times by 27%.
Education
Medical Office & Billing Specialist -
07.2024 - Current
Medical Assistant -
03.2022 - 12.2022
High School Diploma -
Skills
- Time Management
- Administrative Support
- Microsoft Suite Proficient
- Patient Support
- HIPPA Compliance
- Medical Terminology
- Time management
- Workflow management
- Customer relationship management
- Meticulous attention to detail
Timeline
ULTIMATE MEDICAL ACADEMY - Medical Office & Billing Specialist,
07.2024 - Current
Data Entry Clerk - PRECISION LIFE SCIENCES
08.2023 - Current
Administrative Assistant - GIBSON COMPANIES INC.
01.2023 - 04.2024
Customer Service Representative - INTERSTATE BLOOD BANK
08.2022 - 01.2023
REMINGTON COLLEGE - Medical Assistant,
03.2022 - 12.2022
SOUTHAVEN HIGH SCHOOL - High School Diploma,