Alexius Perez
Hayward
Summary
Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual who desires to use analytical and problem-solving skills to meet goals. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Recently graduated looking to enter the professional workforce and seek new opportunities. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with the company. Interested in entry-level work such as office administration and working amongst people of various backgrounds. Willing to learn and be trained on everyday tasks and expectations. Enthusiastic learner ready to take on any task to help the organization's mission succeed. Pleasant, hardworking, and reliable with excellent interpersonal skills.
Overview
12
12
years of professional experience
Work History
Patient Services Assistant 2
UC BERKELEY
01.2024 - Current
- Ensured compliance with HIPAA regulations through diligent protection of sensitive patient information while handling paperwork and digital records.
- Facilitated prompt referral processing by establishing strong relationships with local specialists'' offices for streamlined coordination of care.
- Streamlined appointment scheduling processes, resulting in reduced wait times and improved patient experience.
- Assisted in maintaining a clean and welcoming environment for patients, ensuring optimal comfort during their visits.
- Maintained accurate patient records by diligently updating medical histories, insurance information, and demographic data.
- Achieved greater efficiency in billing processes by accurately verifying insurance eligibility prior to services rendered, minimizing claim denials due to incorrect information.
FC Associate
Amazon
04.2021 - Current
- Unloaded deliveries into warehouse and arranged contents in designated storage areas
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility
- Evaluated merchandise for irregularities, flaws or damage prior to packing
- Followed procedures at all times for personal and team safety
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow
- Maintained compliance with company safety policies and called violations to attention of management.
Teacher's Assistant
Cal State East Bay
06.2022 - 11.2022
- Assisted professor with outdoor scientific research tasks
- Used appropriate behavior management strategies and techniques
- Monitored and reported on research progress and related activities
- Developed materials and methods for data collection and analysis
- Designed and conducted experiments or field studies to contribute to new knowledge in field of study
- Interacted with participants during fieldwork visits to collect data according to established protocol.
- Provided data entry and various information using Excel, MIcrosoft, and PowerPoint
Sales Associate
Target
08.2013 - 10.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing, new and potential customers
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Engaged with customers to effectively build rapport and lasting relationships
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques
- Tracked stock using company inventory management software.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Answer and transfer calls to various departments.
Education
Bachelor of Arts in Cultural Anthropology - Cultural Anthropology
Cal State East Bay, CA
Hayward, CA05.2023
Associate of Arts in Cultural Anthropology - Anthropology
Merritt College, CA
Oakland, CA01.2021
Skills
- Critical Thinking
- Teamwork Skills
- Excellent Communication
- Customer Service Experience
- Microsoft, PowerPoint, Excel Skills
- Patient confidentiality
- EPIC expertise
- Appointment scheduling
- Verifying insurance
- Patient check-in
- Friendly and outgoing
- HIPAA compliance
Accomplishments
UC Berkeley Spot Award
Timeline
Patient Services Assistant 2
UC BERKELEY
01.2024 - Current
Teacher's Assistant
Cal State East Bay
06.2022 - 11.2022
FC Associate
Amazon
04.2021 - Current
Sales Associate
Target
08.2013 - 10.2020
Associate of Arts in Cultural Anthropology - Anthropology
Merritt College, CA
Bachelor of Arts in Cultural Anthropology - Cultural Anthropology
Cal State East Bay, CA
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