Summary
Work History
Education
Skills
Timeline
Generic

Alexius Royster

Philadelphia,PA

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Work History

Security Officer Supervisor

Allied Universal Security Services
07.2022 - 07.2025
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wand and pat down patients down
  • Collect any contraband
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Checked and verified photo identification prior to granting facility access.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Trained and mentored junior security personnel, enhancing team performance and efficiency.
  • Supervised security operations, ensuring compliance with safety regulations and protocols.
  • Developed incident response plans, improving readiness for emergency situations.
  • Collaborated with law enforcement for investigations, maintaining effective communication channels.
  • Reviewed security procedures, identifying areas for process improvement and implementation of best practices.
  • Managed scheduling and deployment of security staff to optimize coverage and response times.
  • Handled sensitive information discreetly while adhering to strict confidentiality guidelines set forth by the organization.

Home Health Care Provider

Home Helpers LLC
07.2022 - 08.2022
    • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
    • Completed household management tasks for clients within private home settings.
    • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
    • Cooked tasty, nourishing meals for patients to promote better nutrition.
    • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
    • Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
    • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
    • Assisted disabled clients to support independence and well-being.

Stylist Manager

Vixen Hair Salon
08.2014 - 08.2019
  • Handled customer issues to satisfaction by listening to complaints and offering effective solutions.
  • Built and maintained strong clientele base by portraying professional image and presenting exceptional services.
  • Set goals, prioritized tasks and held staff accountable for daily duties.
  • Recruited and fully staffed salon with talented, motivated stylists, coordinating facility schedules to maximize usage and efficiency.
  • Promoted services, products and discounts and showcased stylists' talent on social media.
  • Grew pipeline substantially through networking, referrals and by attending hair events.
  • Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies.
  • Placed inventory orders, monitored shelf stock and tracked expenses.
  • Trained and mentored team members to achieve optimal performance and meet challenging business targets.
  • Addressed customer problems quickly and according to service standards.
  • Resolved guest complaints.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
  • Scheduled employees and oversaw customer appointment calendar.
  • Recommended service and product enhancements to improve overall customer satisfaction and boost sales potential.
  • Managed administrative aspects of sales by recording inventory, accepting customer payments and inputting daily sales logs.
  • Handled employee scheduling and coverage needs during business hours.
  • Managed cash flow, business transactions, banking, and accounting processes.

Dietary Aide

Deer Meadows Nursing Home
01.2009 - 08.2012
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Assisted patients with special needs to eat meals, providing kindness and patience.
  • Set tables before patients arrived to maintain meal plan productivity.
  • Followed dietary procedures in accordance with established policies.
  • Served food and snacks according to planned menu and patients' diet orders.
  • Treated patients and team members with dignity and respect.
  • Stocked food and other supplies for main kitchen and units.
  • Cleaned and maintained dining room during and after each meal service.
  • Conducted nutritional assessments of individuals and examined dietary histories to plan nutritional programs.
  • Offered alternative menu choices to meet diet prescription guidelines while enabling clients to receive optimal food preferences.
  • Served specific meals to patients with special dietary needs.
  • Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
  • Served meals to residents in accordance with established schedules and dietary procedures

Patient Access Representative

Germantown health&wellness
07.2025 - Current
  • Facilitated patient check-in processes, ensuring accurate information collection and verification.
  • Coordinated insurance verification procedures to streamline patient access and reduce wait times.
  • Managed appointment scheduling utilizing electronic health record systems for optimal patient flow.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
  • Maintained accurate patient records, contributing to a well-organized database for seamless information access across departments.

Education

Some College (No Degree) - Criminal Justice

University of Phoenix
Phoenix, AZ

Cosmetology License - Cosmetology

Star Career Academy - Philadelphia
Philadelphia, PA
09.2013

High School Diploma -

Murrell Dobbins High School Cte
Philadelphia Pa
06.2011

Skills

  • Excellent sense of direction
  • Sales Techniques
  • Staff development
  • Supervision & leadership
  • Friendly, positive attitude
  • Reliable & trustworthy
  • Multitasking
  • Microsoft Office
  • Microsoft Outlook
  • File and Records Management
  • Report Writing
  • Conflict De-Escalation
  • Safety and Security
  • Detailed Activity Logs
  • Microsoft Excel
  • Time Management
  • Project Management
  • Financial Transaction
  • Marketing Strategies

Timeline

Patient Access Representative

Germantown health&wellness
07.2025 - Current

Security Officer Supervisor

Allied Universal Security Services
07.2022 - 07.2025

Home Health Care Provider

Home Helpers LLC
07.2022 - 08.2022

Stylist Manager

Vixen Hair Salon
08.2014 - 08.2019

Dietary Aide

Deer Meadows Nursing Home
01.2009 - 08.2012

Some College (No Degree) - Criminal Justice

University of Phoenix

Cosmetology License - Cosmetology

Star Career Academy - Philadelphia

High School Diploma -

Murrell Dobbins High School Cte
Alexius Royster