Alexiz Fowler-Rice
Mount Vernon,NY
Summary
- I am a dedicated, organized and methodical individual. I have good interpersonal skills, am an excellent team worker and am keen and very willing to learn and develop new skills. I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done. I am determined and decisive. I identify and develop opportunities.
Overview
7
7
years of professional experience
Work History
Part-Time Manager
Family Dollar
03.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Phlebotomist Technician
Westchester Medical Center
03.2022 - 11.2023
- Reduced patient anxiety through compassionate communication and expert venipuncture techniques.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Continuously updated phlebotomy knowledge through professional development courses, ensuring best practices were upheld.
- Upheld HIPAA compliance through careful management of confidential patient records and lab results.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
Cashier Assistant Manager
Chestnut Markets
02.2018 - 11.2021
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
Education
Pre Requisite - Nursing
Westchester Community College
Valhalla, NYHigh School Diploma -
Charles E Gorton High School
Yonkers, NY02.2019
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Sales Techniques
- Customer Service
- Decision-Making
- Problem Resolution
- Positive Attitude
- Multitasking
- Task Delegation
Timeline
Part-Time Manager
Family Dollar
03.2024 - Current
Phlebotomist Technician
Westchester Medical Center
03.2022 - 11.2023
Cashier Assistant Manager
Chestnut Markets
02.2018 - 11.2021
Pre Requisite - Nursing
Westchester Community College
High School Diploma -
Charles E Gorton High School