Summary
Overview
Skills
Certification
Education
Work History
Work Preference
Languages
Links
CustomerServiceRepresentative
Alex Borelli

Alex Borelli

Bluffton,SC

Summary

I’m a communications and marketing professional with 3+ years of combined freelance, professional, and organizational experience spanning content creation, digital marketing, and community engagement. My background includes developing print and digital articles, managing social media campaigns, and producing creative assets that strengthen brand visibility and audience connection. Skilled in writing, editing, and design, I have hands-on experience with Canva, Mailchimp, and content management tools, allowing me to deliver impactful messaging across multiple platforms. I thrive on transforming ideas into polished content that drives engagement, informs communities, and supports business growth.

Overview

8
8
years of professional experience
7
7

Certifications

Skills

  • Social Media Management
  • Content Creation
  • Copywriting
  • Community Engagement
  • Canva
  • Photography and Videography
  • Mailchimp
  • Event Marketing

Certification

  • Mailchimp Foundations, Mailchimp - August 2025-August 2026
  • AI Fluency: Framework & Foundations, Anthropic - June 2025
  • X Ads Manager Fundamentals, X - August 2025-August 2027
  • Canva Essentials, Canva - June 2025
  • Marketing with Canva, Canva - April 2025
  • Writing with Impact, LinkedIn - December 2024
  • Marketing Strategy: Competitive Intelligence, LinkedIn - November 2023

Education

Bachelor of Science - Marketing and International Business

University of South Carolina
Columbia, SC
05.2020

Work History

Intern

Beaufort County Economic Development Corporation
05.2025 - 08.2025
  • Participated in BRE meetings with BCEDC's economic development specialist
  • Represented BCEDC at the organization's monthly board meetings, alongside my BCEDC colleagues
  • Edited and revised posts for organizational social media; ensured publication accuracy and alignment with brand messaging
  • Supported blog updates and physical distribution of communications
  • Verified the accuracy of information in the executive director's digital business card database

Freelance Writer

Livability
03.2025 - Current
  • Produce digital and print articles for chambers of commerce and state agencies to promote regional tourism and relocation
  • Craft engaging narratives that spotlight community assets, economic opportunities, and quality-of-life indicators

Customer Service and Marketing Specialist

Lowcountry Fresh Market & Café
05.2024 - Current
  • Plan and contribute to weekly Facebook and Instagram posts using Canva; capture and edit team member and product photos, write captions, and monitor customer engagement.
  • Design in-store signage to promote seasonal offerings, increasing sales of targeted products.
  • Plan and execute in-store sampling sessions in order to increase sales of designated SKUs
  • Assist with customer service duties as assigned/needed

Front Desk Agent

Montage International
02.2024 - 04.2024
  • Prepared welcome materials by collaborating with other Front Desk/Rooms team members in order to facilitate smooth, thorough check-ins for guests
  • Expedited guest check-ins and check-outs by utilizing Opera, a property management platform, in order to increase customer satisfaction
  • Coordinated guest requests by utilizing Alice and collaborating with other departments in order to ensure a timely response to inquires and increase guests' return rate
  • Answered guests' questions about resort activities and offerings by utilizing resources like Sharepoint and communicating with other departments in order to generate positive feedback from guests

Vitamin Clerk

Sprouts Farmers Market
08.2023 - 02.2024
  • Maintained an organized and well-stocked Vitamin Department by utilizing my organization and time-management skills in order to promote increased customer browsing and foster higher sales in the department

Marketing Intern

The Wood Agency
08.2023 - 12.2023
  • Collaborated on copywriting with senior creatives to support brand storytelling
  • Managed online customer reviews using Podium to preserve client satisfaction
  • Acted as a client liaison, facilitating communication and aligning project objectives

Grocery Clerk

Sprouts Farmers Market
12.2022 - 08.2023
  • Maintained an organized and well-stocked Grocery Department by utilizing my organization and time-management skills in order to promote increased customer browsing and foster higher sales in the department

Freelance Writer

Only In Your State
04.2022 - 09.2022
  • Wrote 1-2 300-plus-word tourism-related articles a week highlighting unique travel destinations across America by utilizing Google Docs and WordPress in order to drive increased traffic to Only In Your State's website

Wait Staff

Blue Skies of Texas
01.2022 - 03.2022
  • Delivered an exceptional, efficient dining experience for Blue Skies' residents by collaborating with my colleagues in order to increase customer satisfaction and maintain Blue Skies' reputation as a top place to retire in San Antonio

Freelance Writer

Saucy Gourmet Foods
01.2022 - 02.2022
  • Crafted a professionally-written media pitch by collaborating with the business' owner in order to generate increased awareness of the company's products

Marketing Intern

The Nine
08.2021 - 09.2021
  • Wrote and published a thorough, informative digital marketing article by engaging in online research and utilizing The Nine's Ruby on Rails-based content management system in order to drive traffic to The Nine's blog

Cashier

Kroger
01.2018 - 08.2018
  • Expedited customers' check-out experiences by employing organizational and problem solving skills in order to foster high satisfaction and strong loyalty by Kroger's customers

Dairy Clerk, Drug/General Merchandise Clerk

Kroger
06.2017 - 08.2017
  • Maintained organized and well-stocked Drug/General Merchandise and Dairy Departments by utilizing my organization and time-management skills in order to promote increased customer browsing and foster higher sales in the department

Work Preference

Work Type

Full Time

Salary Range

$45000/yr - $100000/yr

Languages

Spanish - Intermediate
English
Native or Bilingual

Links

  • https://www.clippings.me/users/alexjborelli
  • https://www.linkedin.com/in/alex-b-07bb7ab6/