Alex Whitten
Midlothian,VA
Summary
Results-oriented professional with a strong background in leadership, strategic planning, and relationship management. Expertise in optimizing client services and mentoring teams, ensuring high standards of performance and compliance. Proven track record in enhancing client services and optimizing operational efficiency within the financial industry. Extensive experience in performance coaching and effective communication. Skilled in project implementation and change management, driving exceptional service delivery and alignment with strategic goals.
Overview
17
17
years of professional experience
Work History
Manager | Vice President | Hedge Fund Services
Northern Trust Corporation
Tempe, United States
08.2016 - Current
- Managed regional service center, ensuring alignment with strategic goals.
- Supervised staff performance and conducted regular training sessions.
- Oversaw client relationship management initiatives to enhance service delivery standards.
- Coached junior staff to enhance performance and skill development.
- Delivered premier service by cultivating strong relationships with investment managers and third parties.
- Conducted quality reviews of team tasks to maintain high standards.
- Applied extensive knowledge of hedge fund and private equity regulations.
- Optimized client services through strong relationship management.
Lieutenant Colonel - Knowledge Management Specialist - Joint Enabling Capabilities Command (JECC)
US Army
Norfolk, United States
07.2008 - Current
- Developed knowledge management strategies to enhance information sharing across units.
- Documented lessons learned from past projects or initiatives in order to inform future decisions.
- Implemented strategies that encouraged collaboration between employees across different departments or geographic locations.
- Collaborated with teams to create comprehensive documentation for operational procedures.
- Provided support in developing communication plans for disseminating key information across the organization.
- Previous Assignments include: Brigade S-1 Administration Officer, Brigade Assistant S-3 Operations Officer, and Company Commander for Intelligence company with oversite of 158 Soldiers and $12+ million property book.
KYC Risk Officer - Asset Management
JPMorgan Chase & Co.
Scottsdale, United States
07.2015 - 08.2016
- Audit and review KYC documentation as it relates to the US Patriot Act, Bank Secrecy Act and other AML/KYC regulatory framework.
- Perform client On-Boarding compliance checks and life-cycle management.
- Review client history. Conduct sanctions screening and adherence to the Office of Foreign Asset Control (OFAC) as it relates to economic and trade sanctions; Asset management Compliance and Surveillance; Trade compliance within Banking and Asset Management; Anti-Money Laundering; Program/Project management and implementation planning; Enterprise Governance, Risk and Compliance.
Investigative Analyst for Fraud
U.S. Security Associates
02.2014 - 07.2015
- Utilized banking service software to monitor JPMorgan Chase ATMs for fraud activities.
- Analyzed complex financial documents, statistical reports, and investigative material from law enforcement.
- Liaised with federal, state, and local law enforcement agencies to support felony prosecutions.
Sr Counterintelligence Analyst
SAIC
12.2012 - 08.2013
- Developed and collaborated multi-source, actionable targeting support packages that were disseminated and utilized by collectors in the CENTCOM Area of Responsibility (AOR), Department of Defense, and Federal Agency partners.
CI/HUMINT Targeting Officer
US Central Command
06.2010 - 06.2012
- Served as a team lead, mentor and reviewing authority for team of 4 analysts located remotely in AZ and CA.
- Out-performed peers as a Targeting Analyst by 19% over a 2 year period producing intelligence products for use by customers.
- Selected by program manager to act as direct representative of the organization in an overseas position, and serve as a liaison between customers in our area of responsibility, and our organization.
Education
Master of Business Administration (M.B.A.) - Business Administration and Management, General
University of Arizona, Eller College of Management
Phoenix, AZ01.2016
Bachelor of Arts - Justice Studies
Arizona State University
Tempe, AZ05-2008
Skills
- Knowledge management
- Strategic planning
- Project implementation and management
- Performance coaching and mentoring
- Effective communication
- Team leadership
- Problem solving
- Financial regulations and compliance
- AML/KYC expertise
- Military with active security clearance
Websites
Accomplishments
- Beta Gamma Sigma Honor Graduate
- National Intelligence Meritorious Unit Citation
- Meritorious Service Medal
- Joint Service Commendation Medal
- Army Commendation Medal
Timeline
Manager | Vice President | Hedge Fund Services
Northern Trust Corporation
08.2016 - Current
KYC Risk Officer - Asset Management
JPMorgan Chase & Co.
07.2015 - 08.2016
Investigative Analyst for Fraud
U.S. Security Associates
02.2014 - 07.2015
Sr Counterintelligence Analyst
SAIC
12.2012 - 08.2013
CI/HUMINT Targeting Officer
US Central Command
06.2010 - 06.2012
Lieutenant Colonel - Knowledge Management Specialist - Joint Enabling Capabilities Command (JECC)
US Army
07.2008 - Current
Master of Business Administration (M.B.A.) - Business Administration and Management, General
University of Arizona, Eller College of Management
Bachelor of Arts - Justice Studies
Arizona State University
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