ALEX OLTRA-ALONSO

• Delivered 250+ packages daily within a fast-paced, high-density environment.
• Optimized routing and managed time to ensure ~96% of daily routes were completed with no delays and minimal returns.

• Certified L3 Spanish Interpreter (CMI) proficient in facilitating clear, confidential, and culturally competent communication between clients and providers to enhance care quality.
• Developed a personal rapid note-taking style that was suitable for rapid interpretation of lengthy conversations.
• Performed simultaneous translation during conferences and meetings held in both languages.

• Managed the onboarding process of new staff, teaching company procedures and providing supportive, empathetic coaching.

• Acted as the main point of contact between team members and upper management to coordinate absences, schedule changes and other inquiries.
• Participated in monthly meetings with regional managers to discuss sales targets and organize upcoming work related-travel destinations.

• Top salesman for the Utah market, going far beyond standard sales targets, with over 60 approved sales in the first 30 days.
• Selected by management to attend out-of-state sales trips along with other top performing salespersons in Wyoming, Arizona, Nevada, Georgia and West Virginia.