ALEX R. CARRILLO
La Habra
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Administrative Assistant (Shipping)
Williams-Sonoma Inc.
11.2019 - Current
- Prepare BOL's and manifests for all domestic and international shipments using excel and WMS software.
- Support with daily email communication and coordinate with all necessary departments to ship out priority orders efficiently.
- Train new team members on department processes.
- Run reconciliation reports and maintain aged customer orders.
- Communicate with internal and external customers in and out of the distribution center such as carriers, vendors, and freight companies.
Load Planner
Williams-Sonoma Inc.
09.2015 - 11.2019
- Use RF scanner and WMS software to load trailers with product for delivery to Hubs
- Tracking shipments, updating the status of outgoing shipments and documenting damages to inventory
- Manifest all UPS labels and sending out orders to our customers, ensuring accuracy and timeliness
Shipping Clerk
Brighton-Best International
07.2014 - 09.2015
- Prepare shipments for domestic and international shipping via UPS World-ship; select appropriate shipping container; pack items to ensure safe delivery
- Receive and unload incoming materials and compare information on packing slip with purchase order to verify accuracy of shipment; process return shipments from customers
- Sort, count, package, label, insure, unpack, and/or log inventory which is shipped or received
- Operate dolly, pallet jack, and/or sit-down and/or stand-up forklift in loading and unloading supplies and equipment; operate shrink-wrap machine.
Education
Fullerton College
Fullerton, CADiploma -
La Habra High School
La Habra, CA01.2010
Skills
- Microsoft Outlook
- Microsoft Teams
- Microsoft Word
- Microsoft Excel
- Administrative Support
- Power BI reporting
- Attention to detail
- Training and coaching
- Data Entry
- Invoice Processing
- Strong Problem Solver
References
Available upon request
Timeline
Administrative Assistant (Shipping)
Williams-Sonoma Inc.
11.2019 - Current
Load Planner
Williams-Sonoma Inc.
09.2015 - 11.2019
Shipping Clerk
Brighton-Best International
07.2014 - 09.2015
Fullerton College
Diploma -
La Habra High School
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