Alex R. Navaroli
Summary
Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.
Overview
9
9
years of professional experience
Work History
Assistant General Manager
Hockeytown Cafe
Detroit, MI
12.2024 - Current
- Maintained accurate records of employee attendance, payroll information, sales figures and scheduling.
- Communicated regularly with suppliers regarding product delivery timelines, pricing information.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Monitored inventory levels and ordered supplies to maintain optimal stock for four full-service bars and private parties.
- Met business targets with streamlined operations strategies.
- Collaborated with the marketing team to plan and execute promotional events.
Assistant General Manager
Basement Burger Bar
Detroit, MI
10.2023 - 12.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Coordinated with the General Manager to develop and implement strategic plans.
Bar Manager
Taboo Restaurant
Palm Beach, Florida
01.2021 - 06.2023
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Prepared detailed reports on daily sales figures to track trends in customer preferences.
Bartender (Seasonal)
Charlie Noble
Nantucket, Massachusetts
04.2021 - 10.2021
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Resolved customer complaints in a professional manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received and payments processed.
Assistant General Manager
Rack’s House and Oyster Bar
01.2018 - 04.2020
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded.
- Collaborated with other departments within the organization to coordinate campaign projects to generate revenue.
- Performed administrative tasks such as filing paperwork, preparing documents.
- Managed store cash intake with high accuracy and prepared daily bank deposits.
Food and Beverage Assistant General Manager
Tideline Resort & Spa
Palm Beach, Florida
02.2016 - 01.2018
- Monitored the operation of 5 outlets. Fine dining, Banquets, QSR, IRD, Pool & Beach.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Created schedules and monitored payroll to remain within budget. 30+ employees.
- Guided management and supervisory staff to promote smooth operations.
Education
Bachelor of Science - Hospitality Administration And Management
Mandonna University
Detroit, MIAssociate of Applied Science - Culinary Arts
Macomb Community College
Warren, MISkills
- Sales
- Service Quality Improvement
- Contract Negotiations
- Loss Prevention
- Customer Retention
- Business and Financial Administration
- Staff Supervision
- Expense and Inventory Control
- Operations Oversight
- Schedule Management
- Vendor Sourcing and Negotiating
- Workflow Planning
- Quality Management
- Cross-Cultural Communication
- Staff Training
- Organizational Development
- Performance Analysis
Timeline
Assistant General Manager
Hockeytown Cafe
12.2024 - Current
Assistant General Manager
Basement Burger Bar
10.2023 - 12.2024
Bartender (Seasonal)
Charlie Noble
04.2021 - 10.2021
Bar Manager
Taboo Restaurant
01.2021 - 06.2023
Assistant General Manager
Rack’s House and Oyster Bar
01.2018 - 04.2020
Food and Beverage Assistant General Manager
Tideline Resort & Spa
02.2016 - 01.2018
Bachelor of Science - Hospitality Administration And Management
Mandonna University
Associate of Applied Science - Culinary Arts
Macomb Community College