Summary
Work History
Education
Skills
Timeline
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Alexsandra Griego

Long Beach,CA

Summary

Reliable and upbeat customer service associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and inventory processes. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Work History

Front Desk Assistant

Power of One Martial Arts
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information about base services
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate
  • Resolved customer problems and complaints efficiently and effectively.

Retail Sales Associate

Crossroads Trading Co.
  • Trained and supervised new employees to use selling strategies and apply best practices
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
  • Monitored customers for signs of security concerns and escalated issues to management
  • Supported store leadership in implementing new merchandising strategies which led to improved product positioning and overall visual appeal.

Education

Bachelor of Arts: Communications -

San Francisco State University
05.2019

Skills

  • Sales floor organization
  • Product Demonstrations
  • Inventory and Stocking
  • Store Opening and Closing

Timeline

Front Desk Assistant

Power of One Martial Arts

Retail Sales Associate

Crossroads Trading Co.

Bachelor of Arts: Communications -

San Francisco State University

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Alexsandra Griego